based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make certain all dirt is removed
I could not get a emailed proposal from you, so I gave the job of the rest of the house to another company.
Shame on you.
How hard is it to send a proposal?
Not sure why or how the area that required a second visit, was missed so cannot comment on how it can be improved. I personally was not at home when the initial visit took place.
The traffic stains were not removed. Very disappointing. The gentlemen who did the service were very good.
It works! The carpets look amazing, the grout spot they test cleaned to show me how that will look, reminds me every day now that I need to have the grout cleaned but shows me how amazing the floors will look when all done. I cannot say enough good things, just glad I found them and that the proof is on my floors.
Dependable service, fair price, no gunk build up on carpets.
Prices for furniture
Everything looked great. They even did inside the closets. Very thorough
Quick and efficient
You don't use soap and it dries fast...we had a rocky start with appt. time but that was overcome with great service and very nice technicians.
Mysel and my dogs are not allergic to your product. Your company has been cleaning our carpet for at least 10 or more! Roy does an excetional job, very conscientious and cares . Thank you!!
I loved how clean my carpet felt and how clean it smelled afterwards.
Not really disappointed but I thought the traffic areas would have come cleaner. We were told by the man that did the cleaning that the carpet was cheap so it doesn't come as clean.
No chemicals and carpet looks brand new!
I had used Stanley cleaners in the past and they couldn't get the pet smell out of my carpet you guys where able to. The technician was very helpfulin explaining how everything worked and very friendly
The service tech was great. The customer service when I called in- not so much..
Carpets were definitely in improved. We were disappointed that the hi-traffic were still dirty, somewhat improved but still very visible.
We particularly appreciate the professional customer service provided by Jan Wallace. He is friendly and courteous in addition to being an excellent worker.
Your technician's were very professional and did an excellent job.
professional, on time, deliver "as-promised" with no hidden costs...
Better communication about your pricing and how quickly a minor change really increases the price greatly.
No residue and quality, professional technicians and phone personnel. Kudos!
The Technician Jarod was very personable and did a great job.
The technician was very professional. He was honest and realistic about the outcome of conerns that I had with stains on my carpet. I was very satisfied with the quality of cleaning servie.
Roy Lewis was very professional and did a wonderful job. He was very personable.
Every one of your guys that has come to my home have been courteous and prompt. I can not say enough about each and every one of them. You have cleaned our carpets 3 times here in Nevada and each time they have been wonderful. They do a good job the first time! The carpet feels clean with no residue left behind. You forever have a customer!
I never thought the heavy soil could come clean. I'm not sure what product specifically was used but I like the results.
Very happy with results. Good job.
I like how clean the carpets get and how quickly they dry. Also, the 2 times I've used your service, once a home and once for my office the guys that came out are friendly and professional.
I just gave your number to a friend of mine as well.
Better front end people. When I called to schedule an appointment the customer care lady was rude and unfriendly I almost didn't make an appointment. After making an appointment I received the automated message that gave the wrong address I called to confirm that you did have the correct again the lady answering the phone was rude. However, your service tech Johnny went above and beyond and only because of him I would recommend your company.