based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech who came out to my house was very honest and upfront with me and gave me a very good deal. I had trouble with cat urine and he went through a whole explanation of what happens with it and how they clean it up.
Very friendly, courteous, polite and informative guy came to do the work. He explained exactly what he was doing and why, and cheerfully answered any questions I had. The carpets look great!
pet friendly
Everything
The tech Andrew Gulliford
Love the professionalism, the knowledgeable staff that presents the company and product. Super pleased with the service and the outcome.
It didn't leave the carpet smell. Anthony was courtious and professional.
Quick, clean, and just as advertised! I will definitely call you again!
The complete professionalism of the employee that did our carpets. The next day there was no odors, the carpets feel fluffy and full. Brand new.
Good work and professional tech. Hard worker!
Your technicians are so friendly and answer any questions we might have. I love the way our carpets look and feel when done.
ABSOLUTELY EVERYTHING(See my survey response).
Dr. Venetta Whitaker
The person who cleaned the carpet was nice but the carpet didn't get cleaned by the machines as I expected.
nice friendly workers, very knowledgeable.. did a great job
The end results are excellent and it took less than an hour to do two bedrooms and a hall.
The man you sent was wonderful. The job he did was more than I expected. My rugs look like new again. I would recommend they ask for Shannon.
I like the cleaning process you use, and that your employees are professionals who take pride in their work.
Left my carpet with a nice smell,clean and Rob was a verry cordial and informative.overall a good experience
Glad you listen to customers' needs and have a safer product for those of us who need it. And Rob is very professional and personable.
no soap
Great Results That Last!!! Brandon the tech who came out was the best!!!! Unbelievable Results!!!
Clean everything looks new
Our associate Justin was extremely professional. He was respectful, polite, conscientious and focused. "J" was accommodating, friendly, informative and very helpful. In the course of completing the job, he was able to promote the company and create a new sale from a friend who was visiting us. while he worked. We highly recommend Zerorez, especially because of Justin!
Great service Brandon was awesome, extremely professional, the carpets looked like new when he finished the aroma was very nice! It smelled like "clean" Loved it!
Everything
Jerod was very professional and him ans his team did a wonderful job with our carpet throughout the house. The carpet looks like new!
You do not use chemicals when you clean
very good service, Dee the guy who cleaned my carpet was very professional and nice
Quick dry and polite. On time.
Everything I was told ahead of time happened. I received a call the day before as a reminder. I was called by the tech at least a 1/2 hour before he came. The tech was thorough and answered all the questions I had. He was done in about an hour.