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based on 28794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service technician was thorough, polite and professional. My carpets look almost new. This is the first time I had upholstery cleaned and I'm very pleased.
The swell is wonderful and the carpet is beautiful again!
Your technician was very helpful and explained everything.
The representative was on time and efficient. Everything looks very clean.
Your cleaning without chemicals is what initially caused me to call ZeroRez. Your techinician is knowledgable and thorough. My tile and carpet is now clean and bright.
Fast, friendly & efficient.
I was impressed with The Topical treatment. The Orange smell in the air I just knew my carpet was cleaner!!
Great service, and good job. The techs got to my rugs immediately after I brought them in. Thank you.
I was overwhelmed by how my tile and grout looked when the young man had finished. They looked brand new! He could not have done a better job!
Patrick was just terrific! I was able to see my creamy white carpet again and not the footpath through the room. Thx for the timely service and great results.
Professional and punctual service. While all stains were not completely removed, my carpets looked much nicer!
The technician, Brian, was very knowledgeable and respectful. He recommended additional products to make my cleaning last longer. He showed me exactly what he was doing and explained the process as he went. The products are chemical free making them child and pet friendly. He even cleaned our recliner for free! I'm already planning my next cleaning.
Service technician was knowledgeable, polite, and patient.
Service was great!
Friendly, efficient staff, and a product that is effective.
We got excellent service and quality carpet and tile cleaning. A perfect job and follow up with our situation. Thank you, Name removed
Quality work consistently.Thank you
Carpets stay clean, techs that completely explain the whole process. I have recommended your company to my friends
The service man (Seth) was very polite and knowledgeable. He did and terrific job and was very careful with my household furnishings, as well.
The guys do a great job, they are always friendly and professional. The stains and dirt are truly gone. It's not like other carpet cleaners where after a couple weeks all the stains come back.
Customer Service is reliable
The end result of clean fresh smelling carpet
The service started on time and exceded my expectations. I needed the caret cleaned and hoped the service would remove some stains. The service not only removed the stains, but made the carpet feel like new. I will always use your service. Thank you.
Pleasant and professional appointment set up...On time arrival...Professional walk through prior to cleaning...attention to spot concerns...attention to my satisfaction of your service when finished...simplified billing and payment smart phone option with email receipt...Feed back request shows you care....SEE YOU NEXT TIME!
It works! We have used other companies who did not clean nearly as well. There is consistency from on technician to another. We have already highly recommended your company to others.
Courteous, timely, fairly quick drying.
No residue after service and technician is very careful and clean.
Quick, clean, thorough service. Techician is very. Nice and friendly. Name removed
There was s problem and you did not run from it. You stepped up and, professionally, dealt with it
My carpet has not looked this good in a very long time. Dry time was not bad and Patrick did a great job removing some stains. He was very personable and professional.
Our carpet was very well clean and it made our home smelled so clean and fresh. Our family and friends were very impressed with your product and my sister and I was very pleased with Patrick he was very informed with his product and he asked all our questions and we would like to have Patrick back to do our carpet and we would recommend Patrick to our family and friends.
My tech, Brian was courteous, punctual, and went to extra efforts to give me a GREAT job. He got spots out I thought were there forever! And it made the house smell SO good. I have a few of y'alls cards on my frig so that if I knwo anyone looking for carpet cleaning, I will give them your info.