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based on 28794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thoroughness, quick response, good work
The service man was very friendly, explained the product and process and recommended additional service to help remove the pet stains and odor.
Effective cleaning results. Courteous and hard-working staff. On time for appointment.
Grout and carpet looked amazing...thank you! Very professional service.
You have an excellent service tech in Seth. I have owned a home since 1964 and your service was the best.
Ben was very knowledgeable and took the time to explain how carpets get dirty and don't easily come clean noting how Zerorez has a different process. Also noted how to treat spots. He was able to take care of the rooms in a very short period of time. We were very happy with the whole process.
Zerorez did a great job. Carpets look great. Service was fast and professional.
The end results were excellent with no smell. I have asthma and find that smell left by cleaning products cause problems for me with my asthma.
Environmentally friendly and work very well. Dry time is a little long, otherwise would have rated a 10.
Did a good job on carpet and tile,your rep very nice young man
good service, good product, great results
They are green.
Clean and neat work - carpet is not soaked - my granite looks great!
The technician was very professional and courteous.
Prompt, efficient and rugs and tile look great.
My carpets are always nice and fresh and look almost new after you have cleaned them. Also, with the stain protectant you apply, any future spills and stains come up easily for quite a long time.
I have not had anyone but Zerorez clean my carpets for years because I am so pleased with their work.
Good service. Came on time -even a little early. Did a great job at a reasonable price.
I like that the cleaning is green, safe for the environment and our health. I appreciate zerorez arriving on-time and completing the work in a timely manner. I also loved that the carpets were thoroughly cleaned, even in the high traffic areas. It was a pleasant experience.
courteous,prompt
I was totally impresswed and appreciative!
In my profession as a business coach to entrepreneurial women with Mary Kay, I teach customer service and how to make people feel important.
Both your office and Seth, my technician, exemplified excellence in customer service.
Seth paid careful attention to my requests, was gentle with my possessions, and was most gracious.
Most important, my carpets look and feel wonderful!
THANK YOU! I will gladly recommend Zero Rez and especially Seth.
Sincerely,
Felice Caliestro
Timely arrival. Courteous technician. Technician took the time to explain the pet services and what to expect.
No soap residue. Safe for pets. Easy to schedule an appointment. Friendly and professional technician who cleaned the carpet. Finished product looked great. Thank you!
You REAlLY got the carpet clean
!
The service men were friendly and very efficient and did a very good job. We are very pleased with both Brian and Derick. This is the second time we have used Zerorez and highly recommend your service!
Fast, flexible schedule. The technician was on time and professional. He cleaned the designated areas very well.
On time, better job than other commercial services, and very friendly staff.
The young man did a great job.
On time, friendly, great work, professional
Drying time is quick.
carpets were very clean...looked like brand new.....citrus smell was clean and fresh...technician was quick, byt efficient