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based on 28797 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived ahead of scheduled time completed job in a very timely manner and very professional
Quick dry. Clean and fresh.
Stains don't return
Techs are great!
The reasonable prices (good promotional offers) and very friendly staff and technicians. We heard your ad a few years ago on WOKV and we use no other service. The carpets come out very clean and seem like they stay clean. We have had this carpet for almost ten years and the house has been rented out for 4 years and the carpets are still in great shape.
Exceptional service and quality!
Cleaned very well. No chemicals. Very courteous young men. Have already recommended to friends
That they are all natural and use no chemicals.
make all extra charges ie protective spray $30.00 was unaware of this charge. was unable to print bill from computer prefer a copy at time of services.
Prompt and polite service.
The technician actually called to see if it was OK for him to show up earlier than our scheduled time. What a rarity and much appreciated! He was very professional, explained everything thoroughly, and did an excellent job. Our carpets haven't looked this good in years.
The people are extremely professional.
The commercials are true. Left carpet fresh and clean. Looks better than any other time my carpets been cleaned. The tech who came was on time, very friendly, efficient and professional. Great job!
I will be interested to see if we have less dirt build-up due to your "no soap" approach. The carpets and grout look much cleaner. The techs were very nice and accomodating.
The spots that were cleaned have not yet come back unlike other companies that have cleaned. The tech was very pleasant and very knowledgeable. Will definitely spread the word about your superior service.
Your technician Brian did an excellent job in getting the carpet as clean as possible. He worked hard on some areas that needed extra attention. He also did an excellent job on the staircase. He seemed very knowledgeable about your products and services and was very friendly. I will definitely use Zerorez the next time I have my carpets cleaned.
Your technicians were early and knowledgeable.
Employees are very courteous and professional. And the product service speaks for itself, it's amazing.
that no chemical is applied in the cleaning process.
Everything....for the first time since we moved in, the kitchen floor has stayed relatively dirt and stain free for more than a few days after cleaning....there was a big spot on the rug when we moved in and it has disappeared....my friends have seen the results and needless to say, they were similarly impressed....Zerorez is definitely the right way to clean.
Done in one hour
Carpet and grout looked much better!
I love the fresh smell my home has once the carpets are cleaned. Your service men are kind and respectful. I am very happy with the carpets. Thank you!
It gets the job done! and tech was great to work with!
The carpet and tile got so clean. Cleaner than I even imagined it could be. We will def be doing business with you again. Thanks so much!
There was one stain that the technician wouldn't be a problem and it is still there. The stain wasn't terribly bad and I have had stains that were darker removed by other companies.
It's a fast simple process...yet VERY effective
You do a really good job, are always on time, and the tech's are always nice and professional
the cleanliness and no chemical smell....and ANGIE and BEN:)
Friendly, professional employee
I thought the rugs turned out great! But near the front door, the solution from the hose left a long stain from the front door to my bedroom.