Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28794 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2013 — Rated 10 out of 10 by N.B. Zerorez Jacksonville
What do you like about our products and services?

Very professional and careful not to bump into furniture, woodwork while prepping, cleaning and using protectant on finished cleaning. The product really did the job and I would be happy to recommend to anyone needing this service.

Report a concern   May 9, 2013 — Rated 10 out of 10 by Kelly Rando Zerorez Jacksonville
What do you like about our products and services?

It's rare these days to find a company that truly stands apart from the rest. Zerorez is the only company I trust to care for my home's interior. The staff is always courteous and professional, and my 9 year old carpets stay just like new. Thank you, Zerorez!

Report a concern   May 9, 2013 — Rated 10 out of 10 by L.D. Zerorez Jacksonville
What do you like about our products and services?

Friendliness of technician. Cleanliness of equipment. Quality of service.

Report a concern   May 9, 2013 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Very professional staff. Carpets look great. Didn't take long at all and the employee showed up right on time and got right to work.

Report a concern   May 8, 2013 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Chris who came to my home on Monday was very polite and answered all of my questions without hesitation. My stairs and hall way look great.

Report a concern   May 8, 2013 — Rated 0 out of 10 by R.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

didn't think this process cleans very well.

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.A.Y.T. Zerorez Jacksonville
What do you like about our products and services?

Your products can be used on various services and no shampoo is used. The service was exceptional from beginning to end. The service man that came to my house was named Seth Taft. He did a fantastic job and was extremely knowledgeable, polite, and respectful. Zerorez has a standout employee in him and I am definitely a repeat customer as a result.

Report a concern   May 8, 2013 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Very courteous and helpful technician.

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

I like the whole concept of not leaving soap in the carpet.

Report a concern   May 7, 2013 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Good job and great service.

Report a concern   May 6, 2013 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

the service guy was very polite and did a great job

Report a concern   May 6, 2013 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

everything

Report a concern   May 6, 2013 — Rated 9 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Carpet cleaned very well. I did not expect old odors to come to life. It is no fault of Zerorez, just from the carpet being old, the cleaning brought to life old odors. The carpets look great, hoping the smell goes away after a few vacuums. Carpets cleaned Friday, vacuumed Sat and Sun and noticed improvement in smell. Will try and vacuum daily over the next week or so and see if that helps.

Report a concern   May 6, 2013 — Rated 10 out of 10 by D.D.M. Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez exclusively since 2006 (when we bought our first home) and have LOVED the results. We are always amazed at how much better our carpets look after being cleaned by Zerorez. Also, the personnel are always friendly, efficient, knowledgable and on time!! I will continue to encourage my friends and family to use Zerorez!

Report a concern   May 6, 2013 — Rated 10 out of 10 by Michelle Chancey Zerorez Jacksonville
What do you like about our products and services?

I was really impressed with our area rug cleaning this time. Your technician did a WONDERFUL job!

Report a concern   May 6, 2013 — Rated 10 out of 10 by G.O. Zerorez Jacksonville
What do you like about our products and services?

Chris was great.

Report a concern   May 5, 2013 — Rated 10 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

Seth did excellent work and he was a pleasure to work with!

Report a concern   May 5, 2013 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Cleanliness lasts.
Employee is good.

Report a concern   May 4, 2013 — Rated 10 out of 10 by Carol Wright Zerorez Jacksonville
What do you like about our products and services?

I was impressed when Seth arrived promptly at the appointed time. He was very good and explained all of the services offered by your company. He went above and beyond and was certainly an asset to your company. My carpet looks great.

Report a concern   May 4, 2013 — Rated 10 out of 10 by John Dwyer Zerorez Jacksonville
What do you like about our products and services?

Best carpet cleaning service around.

Report a concern   May 4, 2013 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Efficiency and quality of work.

Report a concern   May 3, 2013 — Rated 10 out of 10 by Anna Miller Zerorez Jacksonville
What do you like about our products and services?

Very nice and professional employee that cleaned my carpet. He did an excellent job and my carpet came out allot better than I thought it would. I will be calling you again in a few months when I move out of my apartment for a move out cleaning. Thanks for the great service and price!! :-)

Report a concern   May 3, 2013 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Courteous service, good information, liked the idea of no residue from cleaners, removed spots efficiently. Very happy.

Report a concern   May 2, 2013 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

The guy who came was pleasant, on time, and did a great job. Also, your products are not full of toxic chemicals.

Report a concern   May 2, 2013 — Rated 10 out of 10 by J.N. Zerorez Jacksonville
What do you like about our products and services?

Your technicians have always been punctual and courteous. The cleaning process is significantly better than any other company. You will continue to be our first and only choice.

Report a concern   May 2, 2013 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

Technician explained proceedure and answered questions we had.
Carpet was older, but cleaned up nicely. Tile really came clean.

Report a concern   May 2, 2013 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

love your professionalism, always on time techs, courteous, tidy and always go the extra mile...won't let anyone else clean carpets, air ducts...next on my list will be cleaning grout...stay tuned :)

Report a concern   May 2, 2013 — Rated 10 out of 10 by Sherrie Goble Zerorez Jacksonville
What do you like about our products and services?

I absolutely love the customer service, hard work and TIDY technicians. They are very polite, always on time and NEVER fuss about going the extra mile...I will not let anyone else touch my carpets...

Report a concern   May 2, 2013 — Rated 10 out of 10 by F.M. Zerorez Jacksonville
What do you like about our products and services?

Very clean carpets and still soft, technician was very professional

Report a concern   May 2, 2013 — Rated 10 out of 10 by F.A.G.B. Zerorez Jacksonville
What do you like about our products and services?

Wonderful technicians and committed to satisfying customer


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