Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28797 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 20, 2013 — Rated 9 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

The service provider was great, Patrick. He was curteous and punctual!

Report a concern   May 19, 2013 — Rated 9 out of 10 by Sandie Brunson Zerorez Jacksonville
What do you like about our products and services?

Everyone I interacted with was extremely friendly and helpful! My carpets and sectional look great and it was all done while staying green!

Report a concern   May 18, 2013 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

great services and products were great with no after ordor

Report a concern   May 18, 2013 — Rated 8 out of 10 by A.F. Zerorez Jacksonville
What could we do to improve?

I got a fair price for the service. The service guy appears to be professional. I would like to see more attention to the details in your next service. I could see marks on my light carpet after it is dry and the front side of the arm of the chair that was cleaned is still dirty. I will need to request another service soon as we had an incidental spill at home recently. I hope some of the left-over issues could be corrected. Thank you!

Report a concern   May 17, 2013 — Rated 10 out of 10 by D.E. Zerorez Jacksonville
What do you like about our products and services?

Very nice Job. Spencer explained all the services. Very courteous will use again

Report a concern   May 17, 2013 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

dependable and consist

Report a concern   May 17, 2013 — Rated 10 out of 10 by F.D. Zerorez Jacksonville
What do you like about our products and services?

Prompt, explanation is understandable, friendly, GREAT job

Report a concern   May 17, 2013 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

The technician was friendly and on time. The products were/are safe for my dogs.

Report a concern   May 16, 2013 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Clean and neat. Very personable. Willing to work with my needs

Report a concern   May 16, 2013 — Rated 10 out of 10 by H.A.K.S. Zerorez Jacksonville
What do you like about our products and services?

Friendly, products are quick drying,

Report a concern   May 16, 2013 — Rated 10 out of 10 by John & Denise McPherson Zerorez Jacksonville
What do you like about our products and services?

Very friendly ,on time ,and gets the job done and out of your home.

Report a concern   May 16, 2013 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

The technician was very courteous and knowledgable. My sofa, chair and ottoman are very clean. The look great

Report a concern   May 16, 2013 — Rated 10 out of 10 by E.A. Zerorez Jacksonville
What do you like about our products and services?

No harsh chemicals and odors, and the tech was very prompt and efficient.

Report a concern   May 15, 2013 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Clean smell, associate was on time and very educated about the product and process.

Report a concern   May 15, 2013 — Rated 0 out of 10 by Z.K. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

To be honest...I don't know. We had Zerorez to our house twice in about a month period. We have 2 dogs. One was being housebroken and the other had a bladder stone. We had Zerorez come back a second time. What happened was...weird. The carpet looked great, for about 24 hours. We started noticing stains that were not there before, in particular a line that made a corner in the middle of a traffic area. I don't know if the water used was bringing up deep down dirt or what, but the carpet looked the worse it had ever been after this last treatment.

Report a concern   May 15, 2013 — Rated 10 out of 10 by Jon Bramlett Zerorez Jacksonville
What do you like about our products and services?

The tech was professional and did an incredible job. He explained the product and what the process was. Very professional and did an outstanding job

Report a concern   May 14, 2013 — Rated 10 out of 10 by D.J. Zerorez Jacksonville
What do you like about our products and services?

In the past five years I have used four different carpet cleaning companies and they have all failed the test. Problems range from enormous amounts of white powder residue left behind, to hard carpet fibers, to a mediocre job of cleaning, not to mention the cost. Needless to say I will never use any of those companies again. I have not vacuumed after your cleaning but I have not experienced any of the before mentioned problems. You get two thumbs up and high reccomendations to my friends and neighbors. Thanks for a job well done.

Report a concern   May 14, 2013 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

We have already recommended you to the Quals and they are calling you. Good product good service.

Report a concern   May 14, 2013 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

Great cleaning job and the stains are gone!!!

Report a concern   May 14, 2013 — Rated 9 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

You did a good job on my old carpet.

Report a concern   May 14, 2013 — Rated 8 out of 10 by C.M. Zerorez Jacksonville
What could we do to improve?

I think Patrick did a great job. The grout cleaning did not get as close to the edge in or masterbath as we had hoped for. I also have a dead patch of grass in my yard where the truck was operating.

Report a concern   May 13, 2013 — Rated 10 out of 10 by Roy Rutland Zerorez Jacksonville
What do you like about our products and services?

The service was performed in a professional and timely manner, and Brian was knowledgeable about the process used. The fact that no chemicals or cleaning products were used only makes sense that no residue was left behind to attract dirt. We are quite happy with the results.

Report a concern   May 13, 2013 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Great results. And experienced technicians who explain everything to you.

Report a concern   May 13, 2013 — Rated 10 out of 10 by Laura Brannen Zerorez Jacksonville
What do you like about our products and services?

Zerorez leaves the carpet smelling fresh and not too wet - it dries quickly. Patrick was polite and pleasant. :)

Report a concern   May 13, 2013 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

I thought the products were excellent.

Report a concern   May 13, 2013 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

The gentleman who cleaned my carpet was awesome and my carpets are clean.

Report a concern   May 12, 2013 — Rated 10 out of 10 by A.J.P. Zerorez Jacksonville
What do you like about our products and services?

The guy that came to do our carpets was extremely nice and professional! I also love that there was no residue on our carpets when they dried!

Report a concern   May 12, 2013 — Rated 9 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

clean carpet over others

Report a concern   May 11, 2013 — Rated 9 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Very friendly service personnel. Helpful suggestions.

Report a concern   May 10, 2013 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

my carpets look GREAT, the tech (Seth) was respectful , polite and wore shoe covers !
Very cool ! I am happy


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