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based on 29759 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courtesy, professionalism, quality of service.
Quality of service
Very pleased with prompt service. Good job and have recommended to several friends.
The outcome of the service was great. The gentlemen were very personable and professional.
Spencer was great, and the carpets looked great when he left!
Technician was very friendly and knowledgeable about product and services offered.
However we did have a spot that came up on Sunday morning (carpet cleaned on Saturday afternoon) that was not there prior to the cleaning. I used a remover on it and the spot was removed. I will contact you should it surface again.
Quick and clean
The process left everything clean and the service was on time and professional
DRIES FASTER WITHOUT RESIDUE.
Happy every time! No complaints
Products seem to be be very effective and service was great!!
Prompt, quick and efficient.
No residue
There are black spots popping up through out the house
I was disappointed that a very small item was not moved and cleaned under.
When I moved it there was a spot that clearly showed it was cleaned upto but never moved.
Came quict in an emergency and did a Fabulous job.
They were able to come the next day and I had visitors coming on Monday. The carpet looks great, the technician was very nice and did a great job. I will use Zerorez again. Thanks.
professionalism
Pleasant, helpful and knowledgeable staff.
Thorough job.
Derrick was very friendly but very professional. He provided the information about the products you have but did not make me feel pressured to purchase anything I didn't want.
I appreciated that.
Service was great.very friendly.
Service was on time and communicated well.
Very professional
Carpet looked great
Very professional & preformed wonderful work. Thank you.
Very thorough and timely. Did a great job.
Gets ruga clean everytime
It works better than your competitors.
OUR SERVICE TECHNICION DID A GREAT JOB ON OUR FLOOR AND CARPETS. HE WA SO FASTIDIOUS AND TOOK HIS TIME TO DO THE BEST JOB HE COULD. THANK YOU!
After two multi-step cleanings back to back, my carpet still has very strong pet odor. It is almost as bad as before cleaning, in spite of several chemicals for the problem. The carpet is less than a year old and should be easier to clean. I do wash my dogs, but the smell remains after carpet cleanings. It was already cleaned 6-months ago with another company. I was expecting better results from using the Zerorez process, but I see little difference after service. It still stinks like dog (not waste).
In and out very professional