Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29096 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2013 — Rated 8 out of 10 by L.T. Zerorez Jacksonville
What could we do to improve?

I was pleased with your service and with the technician who performed it. Keep up the good work.

Report a concern   October 3, 2013 — Rated 9 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

Natural products. No smell. Quick dry time.

Report a concern   October 3, 2013 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Clean and fresh, good tech rep

Report a concern   October 3, 2013 — Rated 9 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Prompt and friendly service. Was able to schedule the same day.

Report a concern   October 3, 2013 — Rated 10 out of 10 by Debbie Merrigan Zerorez Jacksonville
What do you like about our products and services?

Professional friendly knowledgeable
As well as cleaning product works

Report a concern   October 3, 2013 — Rated 10 out of 10 by T.G. Zerorez Jacksonville
What do you like about our products and services?

The customer service is outstanding from setting the appointment to the associate who came to clean the carpet.

Report a concern   October 3, 2013 — Rated 10 out of 10 by Mike Harp Zerorez Jacksonville
What do you like about our products and services?

Excellent service! !!!!!

Report a concern   October 3, 2013 — Rated 10 out of 10 by D.A.L.P. Zerorez Jacksonville
What do you like about our products and services?

My carpets look fabulous! Technician did a wonderful job!

Report a concern   October 3, 2013 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Customer service and the freshness of the products used

Report a concern   October 2, 2013 — Rated 10 out of 10 by Colleen Baker Zerorez Jacksonville
What do you like about our products and services?

Professionalism and timely.

Report a concern   October 2, 2013 — Rated 10 out of 10 by Veronica Schauer Zerorez Jacksonville
What do you like about our products and services?

The associate, Patrick, was friendly, courteous, polite and didn't mind my dog begging for his attention. I love the citrus smell instead of a chemical smell. The furniture was dry in a couple of hours. And it looks great!

Report a concern   October 2, 2013 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

great out come, guy came on time

Report a concern   October 2, 2013 — Rated 9 out of 10 by K.Z. Zerorez Jacksonville
What do you like about our products and services?

on time and easy to schedule

Report a concern   October 2, 2013 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

Chris was very professional. Came in, got to work and did a good job.

Report a concern   October 2, 2013 — Rated 10 out of 10 by David Benjamin Zerorez Jacksonville
What do you like about our products and services?

The professionalism and attention to details.

Report a concern   October 1, 2013 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

I like the professional way in which you handled our appointment. Derrick did a great job at explaining the process and in executing the job. The carpets look great and I would recommend Zerorez to anyone needing their carpets cleaned.

Report a concern   September 30, 2013 — Rated 10 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was informative and polite. The citrus cleaner cleaned stains I never thought would come out of the carpet. The floor tile and grout cleaning was amazing.

Report a concern   September 30, 2013 — Rated 10 out of 10 by Sarah Riggins Zerorez Jacksonville
What do you like about our products and services?

I was very impressed with Chris who did a great job on my carpets,,,they are 13 years old and very dirty. He came in and in 1 1/2 hours had cleaned LR.DR.Den and hallway and it looked great. I liked the NO Resdue and the clean smell. I liked the steam clean and watched the vacuum suck the dirt right out. I have already told lots of people how impressed I was. I almost used Stanley Steamer but definatly will use you for any future cleaning I need. I was VERY Impressed ...Sarah

Report a concern   September 30, 2013 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional, punctual, thorough and friendly.

Report a concern   September 30, 2013 — Rated 10 out of 10 by Casey Wingerter Zerorez Jacksonville
What do you like about our products and services?

I like that your company is environmentally sound and agree with the science behind truly cleaning something by leaving it with zero residue rather than camouflaging it with scented soaps that are left behind in the fabric. I remember learning in 11th grade chemistry class that soap is an effective cleaning agent because it breaks the water tension and acts as a magnet to dirt. That being said, if you use too much soap or don't effectively rinse all of the soap out of your fabrics, you haven't removed the dirt. All you've managed to do is mask the odor of the dirt by bonding it with detergent that is an additional residue now added to your already soiled clothing. It's why second rinses are a good idea in washing machine cycles. You wouldn't put shampoo in your hair to cover the smell of dirty hair yet not rinse it out.... you aren't allowing soap to complete it's job if you don't thoroughly rinse and leave ZERO REZidue.

Report a concern   September 30, 2013 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Quality of work and great customer service.

Report a concern   September 30, 2013 — Rated 9 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

Appears to have done a good jog and on time

Report a concern   September 29, 2013 — Rated 10 out of 10 by C.K. Zerorez Jacksonville
What do you like about our products and services?

No filmy residue on my carpets, they actually feel clean!!
Both service guys were professional and worked efficiently ! They were very friendly and represented your company well!!
I will use your services again and reccomend you to my friends!

Report a concern   September 29, 2013 — Rated 10 out of 10 by Ireishal & Eric Adams Zerorez Jacksonville
What do you like about our products and services?

Price

Report a concern   September 29, 2013 — Rated 10 out of 10 by Fran Higson Zerorez Jacksonville
What do you like about our products and services?

Ben was an excellent technician. He was straightforward about what I could expect from my carpet cleaning and he performed the carpet cleaning in an efficient manner. The Home and Patio Special was a real bargain and I'm sure I'll be there at the next show to do the same.

Report a concern   September 29, 2013 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Carpets looked great, and Patrick did a wonderful job. He was careful with wood floor areas, cleaning up any scuff marks from hoses. He also protected wall corners to prevent damage. Love the smell, will definitely use again.

Report a concern   September 29, 2013 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Service person explained upfront what stains he would most likely be able to remove and which ones were not likely to come up. He explained the whole process and was very friendly.

Report a concern   September 29, 2013 — Rated 10 out of 10 by F.R. Zerorez Jacksonville
What do you like about our products and services?

Excellent service

Report a concern   September 29, 2013 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

High quality service--on time and high product.

Report a concern   September 29, 2013 — Rated 10 out of 10 by M.F. Zerorez Jacksonville
What do you like about our products and services?

Everything. Have used for years. Always pleased!!


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