- Phone: 904-891-0631
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based on 28804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and thorough .
Like that the technician did not spend the visit up selling me additional services that I never requested.
This is always something that has turned me off from other cleaners.
The carpets look new again, fingers crossed the stains don't come back.
the professionalism of the two men who completed our project!
The service was good I am just not sure that the method gets the carpet as clean as some of the others I've used.
Courteous, timely and professional.
I have used your service several times and carpet always
Looks great
Excellent technical support at a good price. Technician explained what he was doing and why. He made good recommendations.
You will have our business in the future.Spencer is a very good ambassador for your company.He is cordial,efficent,and well mannered.Rare trates in todays world...
Ben was GREAT, very professional and personable. Thanks so much!
Mindy Last name removed
The technician was very friendly and respectful. My carpets and sofa look terrific. The citrus scent lasted for a few days.
Ben was early for the appointment time. He provided informative information about the products bring used. Also Ben was very surportive of the company and all the products being used.
service person, Daryl, was great.
Gets the stains out. I just wish I could keep the carpets clean
Truly zero residue. My carpets look brand new!!!!!
I like the fact that it doesn't leave any residue. Prompt and fast service.
Lower cost a bit.
I liked the quality of service and positive customer service.
Everything
Loved how clean everything became and the smell was pleasant. The young man who did the job was very professional and polite.
Technicians are professional and ask questions about any concerns I have before they begin the job. They're friendly and customer service oriented.
The guy was very knowledgeable and explained everything to me. He was very nice and was patient with all my silly questions. He knew which products to recommend but did not try to sell me unnecessary items. My carpets look fantastic and there is no soap residue.
The quality of services provided and professional staff.
I like the fact that your products are chemical free and I loved the polishing finish on my granite counter tops.
No harsh chemicals used. Very well cleaned. Service personnel very informative and knowledgable.
The technician was the face of the company. Brian was organized with his process and considerate with his equipment. When I explained what I wanted (didn't want the dirt release oil sprayed up the stairs) he kindly complied. The method seemed very sound and the results were great. Yes, I have contractor grade carpet that is just over 2 years old. Yes, it shows definite signs of wear - but Zerorez was able to remove the spots and give the area a fresh, unmarked look. Brian cleared away his equipment carefully and my stone foyer was wiped dry before he left. I will definitely use them again.
Professional staff. No residue in carpets and not so wet.
Quick response time, easy last minute scheduling, and professional service.
My carpet is 3 years old, looks and feel brand new! Love, love, love.
The technician was very friendly and professional. My carpets were cleaned and smelled fresh. I also had my grout clean. Great job!!! Would recommend to a friend or family!

The last time my carpet was cleaned by you 6 months ago the man did a better job. This
time it only took him 15 minutes. I could understand that maybe some of the dog spots
would not come clean. My dog had been sick a few weeks prior. I did the best I could
to clean it. However, there were just dirty spots that could have come up. My last time
was much better and a better job was done. I don't believe you can do a good job in
just 15 minutes. Thank you, Name removed