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based on 28811 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets looked brand new..stay cleaner longer
My carpet looks great and Spencer was very efficient and knowledgeable
Very nice, prompt and neat techs
Your employees are very thorough and professional. The young man that came to my house was polite, respectful and did an excellent job.
Very professional and good customer service. The carpets were extremely clean after using Zerorez.
it works just like you said it would
Prompt, professional, thorough.
The removal of old stains from my carpet exceeded my expectations.
People were friendly and knowledgable. House smelled great afterwards.
The service tech was prompt and had a customer oriented attitude through out the visit. He performed the cleaning to our satisfaction.
This is the first time I have used Zerorez but I can guarantee it will not be the last. They called a day ahead to confirm my appointment and the technician called when he was on the way. My technician Chris way extremely polite, very well dressed and very professional. Chris looked at what I wanted him to do told me how he was going to proceed and had me look at the results to make sure he had done everything I wanted. I could not be happier with what he was able to do.
The end result was wonderful. Sam was so professional and very nice to have in my home. He treated my home as if it were his.
The technique of cleaning without detergents, and chemicals.
They clean well, they are "green", they smell great! Tile cleaning is wonderful!
Well done with consideration for your home.
Guy was quick efficient and good at explaining the chemistry of what he was applying.
I like the promptness and the professionalism of the office staff and technician. The quality of work met my expectations. I like the "no soap" technique.
Great work, friendly techs
Did an amazing job. The carpet was cleaner than I thought possible.
Quick and very efficient! He was able to get a stain out that no one else had been able to!
Great service, great people & great results. A well run, professional company. We always recommend to others. Merry Christmas
We were disappointed with our original cleaning.We answered this survey and were surprised to receive a phone call from Zerorez saying they will send another technician out to redo the carpets.The result was great!We have an appointment to have 600 sq ft of tile cleaned by Zerorez.
Our technician was very thorough. He checked to make sure I was happy throughout service. He explained everything.
Very good results. Your people are the best.thank you!
effective, no smell.
Great job. Carpets are much cleaner than the last company was able to do.
The man that came to our home was very knowledgeable and helpful. When he first arrived he was kind enough to let my wife get settled and get the kids ready so they would not be scared of what was going on. He walked her through what he was going to do and gave options of services. His name was David I think and he used to be in the military. I can't sat enough good things about him and the service he provided. I own the local Merry Maids here in Jacksonville and I am asked about carpet cleaning all the time. If you guys want to call me, I would would to get a relationship to be able to refer services. This is all due to the man that came to our home.
Courteous technician.
Friendly technician, did more than what was expected. I will you the service next time
Excellent customer service!
My carpet was so clean. I did not even want to walk on it.