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based on 28811 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time arrival and quality of service
no detergents
Experience of representative, willingness to describe work and expected result. Going the extra mile for good service.
only had a quote so far, so will see after 12-29-14 service day.
Professionalism of technician and results!
Our carpets never looked better after any cleaning. We will definitely use them again.
A lot of time spent on doing the service.That's good.Great product.
Service is very professional and done in a timely fashion. Plus it smells great.
The Technician
On time services, friendly and competent technicians, pricing
Arrived on a timely basis, technician was courteous and efficient.
Good job, fair price
Our carpet was getting very grungy. It was getting very worn looking had all kinds of small stains all over. I almost hated walking on it in bare feet. After you cleaned them, they actually look and feel like new! It is so refreshing! Plus your technician was awesome and friendly and went above and beyond to make us happy!
My grout looks so much better. Ivan was very courteous and polite and a very hard worker. I will request him again.
Debby Hays
It gets stuff cleaned
No residue.
Nice clean smell, professional and courteous personnel.
Does a great job on our carpet. Your technician Ivan Spenser was extremely polite and pleasant even when we had him come back after our dog soiled our rug 5 minutes after he left.
Thank you again!!
Non toxic
the rep and how good the product works.
Technician very professional.
all of it
The gentleman who cleaned our carpet went way above and beyond. He moved very heavy furniture and did an incredibly thorough job! Very clean cut, exceptional manners, a joy to work with.
Your attention to detail and commitment to give the best results possible
Shi,
I went and collected the garage door opener and amenities card and house key today and took photos below. Im pleased to say that the home was left in immaculate condition and nothing needs to be done.He even had it professionally cleaned and I have attached the receipt. He was a stellar tenant and feel free to come by the office and collect the keys. I will be dropping them off before 12:00 tomorrow. I wish all tenants took the care while they lived there and when they left as he did. Im happy to have provided you a great tenant this time and have his forwarding address below for the deposit. I think you will be very pleased when you go over to the house and the walls are in excellent shape. Please feel free to call me with any questions and please let me know as a courtesy when you have mailed his deposit back to him.
Name removed
320 Blackhorn Place
St. Johns, Fl 32259
Sincerely,
Katrin Rabren
Lic. Broker Associate
INI Realty Investments Inc.
3603 Cardinal Point Drive
Jacksonville, FL 32257
Phone number removed
On Mon, Dec 1, 2014 at 2:27 PM, ChenXi Email address removed wrote:
Thanks Katrin！
发自我的 iPhone
在 2014年12月1日，上午8:35，Katrin Rabren Email address removed 写道：
Shi,
Below is a copy of the carpet invoice from the tenant, I had family in town over the weekend for the holiday so I plan on going over to the house around 1:30 and taking pictures of the condition and bringing the key to the office this afternoon and will let you know once its been dropped off. I also have the tenants forwarding address for the deposit but will let you know once I look at the house.
Thanks,
Katrin :)
Sincerely,
Katrin Rabren
Lic. Broker Associate
INI Realty Investments Inc.
3603 Cardinal Point Drive
Jacksonville, FL 32257
Phone number removed
---------- Forwarded message ----------
From: Buzz Last name removed Email address removed
Date: Sat, Nov 29, 2014 at 1:30 PM
Subject: Fwd: Your recent service (12155)
To: Katrin Email address removed
Sent from my iPhone
Begin forwarded message:
From: "Zerorez Florida" Email address removed
Date: November 29, 2014 at 1:12:13 PM EST
To: Email address removed
Subject: Your recent service (12155)
Your service summary is attached.
Great results no chemical smells. Great friendly service.
Friendly, considerate
All stains removed
All natural
Scheduling & service
Friendly service, pleasant smell of cleaning supplies, on time to appointments.
Too soon to tell! I have a low nap carpet and so far all I can see is footsteps......can't really tell if the spots came out.