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based on 28810 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez does such a beautiful job, our carpets dry quickly and always look lovely. The service people are always on time, are professional, and get right to the job and finish in quick order.
Promt, great service, very courteous worker!
On time, professional, and work product is excellent. that is all.
Technician was early and completed the work quickly and efficiently. One thing that he did that was appreciated more than a quality job was as he moved through the house he made sure that the hoses didn't get dragged around door frames or furniture.
The redo was successful and I am much happier now!
all o.k.
Service people friendly and efficient.....did an excellent job.
You do an excellent job of cleaning carpets and your staff is always friendly and professional.
The people, the responsiveness, the result. It is a bit expensive
HIgh quality, on time and fast.
Excellent job and friendly worker
The tile and grout cleaning was absolutely amazing. I've used the carpet cleaning for years but this was the first time using the tile cleaning. Ben was so informative and very professional. Excellent customer service
fresh smelling and non chemical
Professionalism and clean products.
The service tech couldn't have been more polite and professional. My dissatisfaction in no way is a reflection of his service. I am disappointed with the outcome of my "cleaned" carpet, it did not come clean. I'm not sure if it's because the truck ran out of the "patented water" and he had to use tap water or the spot treatment was not the correct one?
We have used your services before and were completely satisfied.
I would like someone to come and retreat the spots using the correct solution and water
good job and on time
On time service and knowledgeable technician.
Product cleans extremely well-----technicians always on time and very courteous.
The 2 employees that I dealt with are very professional and they did a great job
Technician was friendly and went to work finishing the job much more quickly than I expected. I was very happy with the finished result. Will definitely use Zerorez again.
Service was wonderful and I loved having my couch / chair and tile floors truly clean!
I have used Zerorez for years to clean our carpet, area rugs and tile floors. Their technicians are very courteous, professional, neat, and always do an excellent job. They are always on time. Carpets always come out clean and fresh, and never have that sticky residue feeling. I highly recommend over their competitors.
Great Job!
The knowledge of the service person.
you cleaned our carpets thoroughly and professionally.
You delivered on exactly what you advertise on the radio ad.
Thanks for making my wife happy!!
Tech arrived on time, was friendly and respectful, worked steadily, didn't waste time, and did an excellent job. I like the fact that there is no reside left and spot treating is done also stains and as pet soiling can be treated.
The thoroughness, courtesy of the technician and the customer service person who scheduled my cleaning.
Steven arrived on time and was polite and pleasant.
For our carpets, Zerorez has always done an excellent job, leaving the carpet clean and smelling fresh.
Carpets remained wet for over 3 days.
Several stains also appeared where there were none before being cleaned. Two representatives came out to view and never called me back with an answer.