Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28811 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 21, 2015 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

My carpets always look brand new when you are done. I have always been 100% pleased with the service.

Report a concern   January 21, 2015 — Rated 0 out of 10 by C.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Ask Becky or julie

Report a concern   January 21, 2015 — Rated 10 out of 10 by Kim Saylor Zerorez Jacksonville
What do you like about our products and services?

Chris, the Technician, was very professional, courteous, and knowledgable. I have black granite counter tops in my kitchen which had terrible hard water stains around the faucet area. I was skeptical that anyone would be able to remove the hard water stains and also nervous about possible damage to the granite. Chris cleaned the area and was able to remove almost every last bit of the stains. When Chris was finished with cleaning and sealing all of the granite, it looked like I was walking into a brand new kitchen.

Report a concern   January 20, 2015 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Its safe for my family

Report a concern   January 20, 2015 — Rated 7 out of 10 by N.B. Zerorez Jacksonville
What could we do to improve?

We found areas that were missed in the cleaning process. I would suggest to re-examine the areas cleaned directly with the client before departing from the engagement. We were disappointed.

Report a concern   January 20, 2015 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

technician was very helpful and friendly. He gave a demo of tile cleaning and we actually had the cleaning that day.

Report a concern   January 20, 2015 — Rated 10 out of 10 by A.O. Zerorez Jacksonville
What do you like about our products and services?

The guy who did the cleaning was VERY good at his job. I have used ZeroRez in the past but the results were not the same

Report a concern   January 19, 2015 — Rated 10 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

The carpet stays clean, the spots do not comeback.

Report a concern   January 19, 2015 — Rated 10 out of 10 by T.E. Zerorez Jacksonville
What do you like about our products and services?

You have kept out 13+ year old carpet going and looking nice. We've used your services for about ten years.

Report a concern   January 19, 2015 — Rated 10 out of 10 by Sharon Mathis Zerorez Jacksonville
What do you like about our products and services?

How my carpet looked after the service

Report a concern   January 19, 2015 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Always professional and timely. I think Seth was our technician. He did a great job and was very efficient.

Report a concern   January 19, 2015 — Rated 9 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

I like that you were quick to give an estimate and no pressure to make a decision that day.

Report a concern   January 18, 2015 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

prompt service.

Report a concern   January 18, 2015 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

The initial contact was great. Friendly and competent. The person who cleaned my carpets was also friendly and did a great job. And that he showed up even before the appointed time. I will use you again

Report a concern   January 18, 2015 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

The technician was very knowledgeable and friendly. He did a wonderful job on our carpets and furniture.

Report a concern   January 18, 2015 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Outstanding service . . .

Products are great

Report a concern   January 17, 2015 — Rated 10 out of 10 by D.N. Zerorez Jacksonville
What do you like about our products and services?

Effective and pleasant scent

Report a concern   January 17, 2015 — Rated 10 out of 10 by Carol Menzer Zerorez Jacksonville
What do you like about our products and services?

I like that you don't use soap to clean with

Report a concern   January 17, 2015 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Very kind and helpful staff member. My entire carpet looks brand new.

Report a concern   January 16, 2015 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Our technician was great! On time and very respectful of house and our time.

Report a concern   January 16, 2015 — Rated 10 out of 10 by E.P. Zerorez Jacksonville
What do you like about our products and services?

Steven was great, professional, and even asked if there was anything more I needed. the carpet looks and smells fantastic.

Report a concern   January 16, 2015 — Rated 10 out of 10 by Annette Argondizza Zerorez Jacksonville
What do you like about our products and services?

Good price, work done quickly and the gentleman that did the service was very nice & professional! My floor looks clean!!!

Report a concern   January 15, 2015 — Rated 10 out of 10 by Donna Banks Zerorez Jacksonville
What do you like about our products and services?

BEN (THE TECH)WAS SO KNOWLEDGEABLE ABOUT THE HIS CHEMICALS FOR CLEANING.

MY BERBER CARPET WAS RESTORED TO IT'S ORIGINAL STATE.....BEAUTIFUL!!!!

I HAD MY MOM'S CARPET CLEANED BY U GUY'S ALSO AND SHE WAS WELL PLEASED....

YES, I HAVE AND WILL HIGHLY RECOMMENDED ZEROREZ.

Report a concern   January 15, 2015 — Rated 9 out of 10 by Leo and Elizabeth Boteler Zerorez Jacksonville
What do you like about our products and services?

works

Report a concern   January 14, 2015 — Rated 0 out of 10 by S.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The dirt I was hoping you could get, you were unable to remove. My carpets were cleaned at 8:30 on Tuesday morning at 8:30 on Wednesday night they are still wet, in one place the carpet has been pulled away from the baseboard. My carpets are clean but they were not really dirty to begin with so for the extra cost of your service, it was not worth it.

Report a concern   January 14, 2015 — Rated 10 out of 10 by N.R. Zerorez Jacksonville
What do you like about our products and services?

gets my carpet clean and stays clean.

Report a concern   January 14, 2015 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Prompt, thorough, friendly, knowledgeable.

Report a concern   January 14, 2015 — Rated 10 out of 10 by Dave Hormsby Zerorez Jacksonville
What do you like about our products and services?

Arrived on time (early, in fact). Took precautions to protect walls and corners. Spent time doing a good job? Turned out great!

Report a concern   January 13, 2015 — Rated 10 out of 10 by Skip Attinger Zerorez Jacksonville
What do you like about our products and services?

Great end results and personalized service

Report a concern   January 13, 2015 — Rated 10 out of 10 by Tracy Potts Zerorez Jacksonville
What do you like about our products and services?

The carpet looked almost brand new again even days after the carpets were clean. The process was fairly quick and painless and it is the first time we've had our carpets cleaned where we felt it really picked up the dirt rather than disbursing it around. The color of the carpet also looks brighter, like when it was brand new.


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