Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28814 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2015 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Good results

Report a concern   April 1, 2015 — Rated 10 out of 10 by Jaime Martinez Zerorez Jacksonville
What do you like about our products and services?

carpets really look clean when they're done

Report a concern   April 1, 2015 — Rated 10 out of 10 by T.G. Zerorez Jacksonville
What do you like about our products and services?

Our carpet was so clean and smelled very clean. Ivan was very professional and we felt like he took care of our carpet
Ike it was his own.

Report a concern   April 1, 2015 — Rated 10 out of 10 by B.P. Zerorez Jacksonville
What do you like about our products and services?

You came when you said you would come. Your service person Ben Willis was polite, very knowledgable and explained the whole process to me. This was my best experience of any service person I've had come to our home ever! I already have highly recommended Zerorez to friends and I would only use Zerorez going forward for carpet and furniture cleaning.

Report a concern   April 1, 2015 — Rated 10 out of 10 by George and Jaimie Ballou Zerorez Jacksonville
What do you like about our products and services?

Reasonable price, timely on appointments and clean cut and professional workers.

Report a concern   April 1, 2015 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

The thorough cleaning and professional courtesy

Report a concern   April 1, 2015 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Always makes my carpet look brand new.

Report a concern   April 1, 2015 — Rated 10 out of 10 by Cindy Porras Zerorez Jacksonville
What do you like about our products and services?

It was quick and the tech was friendly

Report a concern   April 1, 2015 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

The agent was very professional and worked extremely hard to complete the work quickly and precisely. The end results were very positive.

Report a concern   April 1, 2015 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Very professional!

Report a concern   April 1, 2015 — Rated 10 out of 10 by Radonna Tyler Zerorez Jacksonville
What do you like about our products and services?

carpet always feels so soft and smells so clean after shampooing. Love that there is no sticky residue left behind.

Report a concern   March 31, 2015 — Rated 1 out of 10 by R.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

First off the techs who came out were not very approachable. Second they left the carpet very wet. The room that they did is the main room in the house. You have to go pass that room to get to the front door, kitchen, bathroom etc. Plus they knew we have multiple pets. So we wasted our money on this service. It took the carpets a good 24 hours before they were dry. If we would have known that we would have stayed somewhere else for the night. This has never happened with other companies we have used. Very upset that we wasted our hard earned money

Report a concern   March 31, 2015 — Rated 10 out of 10 by Maria Knight Zerorez Jacksonville
What do you like about our products and services?

Everything. Your prompt service/appointmet. Your service technicians. The way the carpets look after cleaning.

Report a concern   March 30, 2015 — Rated 9 out of 10 by P.M. Zerorez Jacksonville
What do you like about our products and services?

The lack of soap that you use. I did find a mark in one of the closets which I do not believe was there. Weird like a hot pink color; but since it was the closet no one sees it. I thought your technician was very helpful.

Report a concern   March 30, 2015 — Rated 5 out of 10 by N.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Not disappointed. I had pet stains and they showed again after the carpet dried

Report a concern   March 30, 2015 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

courtsy,promptness,capable

Report a concern   March 30, 2015 — Rated 10 out of 10 by G.B. Zerorez Jacksonville
What do you like about our products and services?

The way my carpet feels when it is done! No sticky residue, dry's fast.

Report a concern   March 29, 2015 — Rated 7 out of 10 by R.F. Zerorez Jacksonville
What could we do to improve?

I was a little turned off by the price this time.

Report a concern   March 28, 2015 — Rated 9 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Because there is no chemicals left in the rug.

Report a concern   March 28, 2015 — Rated 10 out of 10 by Sandra Smith Zerorez Jacksonville
What do you like about our products and services?

Price and thoroughness

Report a concern   March 26, 2015 — Rated 10 out of 10 by Michael Milles Zerorez Jacksonville
What do you like about our products and services?

Very satisfied with cleaning and technician.

Report a concern   March 26, 2015 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

The technicians were very thorough and paid an exceptional attention to detail.

Report a concern   March 26, 2015 — Rated 10 out of 10 by Michael Whatley Zerorez Jacksonville
What do you like about our products and services?

Always on time, very courteous, and an excellent result on the carpet.

Report a concern   March 25, 2015 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Quick and clean and professional service, on time arrival,smells good and dries quickly. 100% satisfaction with my Zerorez service

Report a concern   March 25, 2015 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

The man who cleaned my carpets was such a professional. He explained everything he was doing. Your company is the greatest.

He quoted me a price to have my grout cleaned, but it was a little to expensive for me.

I won't hesitate to tell my friends about your company.

Report a concern   March 25, 2015 — Rated 10 out of 10 by Rebekah & Justin Hodges Zerorez Jacksonville
What do you like about our products and services?

Everyone was professional from beginning to end. Our carpet looked and smelled great!! Thank you!!!

Report a concern   March 24, 2015 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Prompt. good cleaning pleasant service man. Efficient. Rugs dry quickly and smell good, not too sweet

Report a concern   March 24, 2015 — Rated 10 out of 10 by R.R. Zerorez Jacksonville
What do you like about our products and services?

When I scheduled my appointment I was not informed about the minimum price for someone to come out. I scheduled an appointment under the impression that I was just paying the one room price. I was also informed that they would help with the furniture. When David showed up he was extremely pleasant and professional. As we discussed everything he realized that I was misinformed, which he immediately took care of by calling the office. While he also did help with the furniture some it seemed like that is not typically what they do. I typed so much because I want to make sure you understand what went wrong so that others do not have the same problem. At the same time I didn't want to put anything less than a 10 because what lacked in communication David more than made up with in service and efficiency.

Report a concern   March 24, 2015 — Rated 10 out of 10 by Mary Cutler1 Zerorez Jacksonville
What do you like about our products and services?

The honesty of the technician

Report a concern   March 24, 2015 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

No chemicals


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