Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28812 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2015 — Rated 9 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

carpet is clean

Report a concern   March 8, 2015 — Rated 10 out of 10 by Susan Blythe Zerorez Jacksonville
What do you like about our products and services?

I like that our carpet came out so clean! And it was not soaking wet. We were able to walk on it in a manageable time. Since the cleaning we have had a spill that came right up! I highly recommend Zerorez to all my friends!

Report a concern   March 7, 2015 — Rated 10 out of 10 by Judy Wilson Zerorez Jacksonville
What do you like about our products and services?

Came on time and communicated by phone they were on the way. Clean and neat in appearance and very professional. Answered my questions about various stains and feasibility of them disappearing. Left my home cleaner than when they came!

Report a concern   March 7, 2015 — Rated 4 out of 10 by K.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

A few hours after drying the stains were back

Report a concern   March 7, 2015 — Rated 9 out of 10 by Viki Hodgins Zerorez Jacksonville
What do you like about our products and services?

No surprises on the cost.

Report a concern   March 7, 2015 — Rated 10 out of 10 by H.T. Zerorez Jacksonville
What do you like about our products and services?

Always professional! Ivan did a great job! Recommended to neighbors!

Report a concern   March 6, 2015 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

The professionalism and thoroughness of the clean I see.

Report a concern   March 6, 2015 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

It was done in a timely manner and done well.

Report a concern   March 6, 2015 — Rated 2 out of 10 by D.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

There was a weird residue left on my carpet. Every time we walked on the carpet, we could feel it on our feet and it left a film on my hard wood floor. I guess I thought Zeroez stood for no residue. The guy that did it was very nice. But I would not recommend to anyone and would never use you again because of the weird stuff left behind.

Report a concern   March 5, 2015 — Rated 9 out of 10 by Claude Farmer Zerorez Jacksonville
What do you like about our products and services?

The tech, Ben, was pleasant and did a great job. He arrived on time, kept us apprised of his progress and left us with a clean carpet an sofa.

Report a concern   March 5, 2015 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Your service provider called to request an early arrival. He was very respectful, and very thorough. I was pleased with your service.

Report a concern   March 5, 2015 — Rated 10 out of 10 by T.S.J. Zerorez Jacksonville
What do you like about our products and services?

Very professional and courteous personnel.
I have always experienced quality service resulting in wonderfully cleaned carpets.

Report a concern   March 5, 2015 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

The technicians were very professional and courteous

Report a concern   March 4, 2015 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Your service did a wonderful job of cleaning & deodorizing my carpets. Kellan was such a nice young man & very professional.
Thanks for a job well done.

Report a concern   March 4, 2015 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Great job and very professional employees.

Report a concern   March 4, 2015 — Rated 9 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

I was not home for the service but my wife was. She said the technician was very polite and did a great job of explaining everything he would be doing. The carpet looks great and we are very happy with our results. Thank you!

Report a concern   March 4, 2015 — Rated 9 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

Organic, nice smelling product

Report a concern   March 4, 2015 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

No soaps used

Report a concern   March 4, 2015 — Rated 10 out of 10 by Imogene Moore Zerorez Jacksonville
What do you like about our products and services?

My carpets look as good as they did when they were new. I thought I was going to have to replace my bedroom carpet, but thought I would give Zerorez a chance. WOW! Looks great. Kellen did a great job. Punctual and respective.

Report a concern   March 3, 2015 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

Ben was very friendly and explained the whole process as to how the carpets were going to be cleaned and how he was going to ensure the carpets were cleaned and how long it would take. He went above my expectations and told me when it was half way done and completely finished. He also explained to me the best way to help the carpets dry and why it was important to stay off the carpet as much as possible. He even gave me shoe covers in case I needed to go anywhere there was carpet. The process itself was faster then I was anticipating and the house was left smelling amazing because of the pretreatment. I will definitely recommend Zerorez to anyone who wants their carpets cleaned.

Report a concern   March 3, 2015 — Rated 9 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

I like the end results! Even though my carpet is old, it was so much brighter, and looked new again after being cleaned! The technician listened to all my son's request about the carpet and was done in no time. Thank you again for your wonderful service!

Report a concern   March 2, 2015 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

I like your reprentatives. Always polite and professional.

Report a concern   March 2, 2015 — Rated 10 out of 10 by Greg Myer Zerorez Jacksonville
What do you like about our products and services?

The tech fixed the issues.

Thank you

Greg Meyer

Report a concern   March 2, 2015 — Rated 10 out of 10 by H.O. Zerorez Jacksonville
What do you like about our products and services?

Results, results, results!

Report a concern   March 2, 2015 — Rated 10 out of 10 by C. Zerorez Jacksonville
What do you like about our products and services?

Service, product & process used. Zerorez!

Report a concern   March 2, 2015 — Rated 10 out of 10 by G.M. Zerorez Jacksonville
What do you like about our products and services?

I feel that you get what you pay for and we got a great job from our tech.

Report a concern   March 2, 2015 — Rated 10 out of 10 by G.S. Zerorez Jacksonville
What do you like about our products and services?

Very prompt, very professional, very thorough, and very concern. The Service technician did an Outstanding job to our entire home. The Carpet and our chair looks GREAT!!!!! We will let others know.

Report a concern   March 2, 2015 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Professional technician, on time performance and clean carpets

Report a concern   March 1, 2015 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Service person was polite and answered my questions. Product worked well.

Report a concern   March 1, 2015 — Rated 10 out of 10 by H.P. Zerorez Jacksonville
What do you like about our products and services?

The technician was very helpful and didn't make our questions feel rushed.


Privacy Policy