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based on 29366 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was a great experience, the technician was friendly and knowledgeable and didn’t try to sell me on things I didn’t need. The floors and couch turned out great.
Zack was professional and thorough. Worked hard on the pet stain, getting it all out.
On time stayed in contact professional people made me feel comfortable with there service. John
Dale was professional, friendly, and thoroughly knowledgeable about the product and answered all my questions. I also felt he did a thourough job and addressed trouble spots I had mentioned.
I was impressed by the quietness of the procedure as well as the pleasant aroma it left behind. The carpets looked a ton better.
Overall a very good experience.
Thanks Zerorez!
Your products work much better than anything else on the market. Your service is reliable and professional. Your policy of returning for free if stains resurface within 30 days is outstanding.
The representative was very nice and informative and did a very good job cleaning the carpets. However when Zerorez cleaned my carpets the last time they put protectors under the feet of my chairs and sofa. This time they moved the dining room chairs and two Victorian arm chairs to the kitchen and hallway and left them for me to move back.
I find this unacceptable.
Prompt courteous service. Great follow up.
Tech. was very nice and did a fine job of explaining what charges were and what he was doing. overall a great job. rate 10 out of 10. will use company again.
We had a glitch... product stayed on floor but customer service and technician were very apologetic and came back quickly to fix the issues. My tile is beautiful!
Zerorez employee that showed up to clean our sectional, recliner, and four (4) bar stools was extremely polite. He did an amazing job on our furniture. He was affable and funny throughout the entire service. We never got his card otherwise we would request him by name any time we need additional furniture cleaned.
Excellent service at a fair price!
It just wasn't what I expected. The carpet was great, however the tile, although the man mopped it several times, still appeared to have a film on. It. To me, this was a lot of money spent with not a good bang for the buck.
Showed up on time. Did a great job!
Your agent was a very nice young man who was very polite,knowledgeable and efficient.
The promptness and professional service .
Best Stain removal that I have experienced. Faster drying. Better than “Franchise SS”. On time courteous representatives. Felt they were working to assist each need and not just run up the bill.
Very professional, on time, good prices, and great job.
Quality! Very polite, thorough job
No chemicals all water and smells amazing great customer service very knowledgeable technician great experience
already asked
Zerorez is the best. Professional, on time and knowledgeable technicians. Product is 2nd to none!!! Carpets are fresh, soft and look brand new
Excellent product and service!
Good job.
We think you do an excellent job on both carpet and tile. My wife is thrilled on how clean all of the floors are. Shower too.
By the way, we referred the Ryals family to you recently.
Professional and friendly
Very professional staff and the carpets look fantastic
I was amazed at the results of your carpet cleaning..I have already recommended your process to 4 friends. Your technician could not have been more efficient, friendly and helpful. Thank you.
The service was great and Zach was cordial and answered the few questions I had. I particularly like the fact that you use natural products and not soap products.
Super easy to get the appointment when you need it. Brad was super helpful. Tile floor looks great!

I like that you came back to fix a problem at no charge, thank you very much!