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based on 29366 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great after cleaning. The professionalism of the service reps.
The ease in obtaining appointments.
I havenhad a continuing problem with two trouble areas that after cleanimg were still there. Xerorez made them completely clean !
I have been happier with Zerorez for many reasons. Zach, our technician, is professional yet personable and does his best to do a good job with our cleanings. I like that the drying time seems to be much less than past companies we have used. I like that I don’t have to worry about our people and pets being exposed to residue that may be harmful to us.
Thank you!!
Better response to call center.
Have text option to notify the customer when they plan to arrive.
They cleaned our furniture and it turned out great. The technician covered our hardwood floors so as not to damage them.
Technicians do a good job and are polite
Rugs are cleaned to our satisfaction in a timely manner and well priced. Technician did a great job.
Great furniture cleaning experience with Zerorez! Was a last minute booking, and I was accommodated quickly. Great customer service and product quality.
Great customer service and product.
quality tile and grout cleaning...looks brand new again.
again - a wonderful job!
old carpet turned out beautiful!!!
And the tile looks like new!!! Elsa Marshall
Great cleaning and great service!,
Before I can give a good review I would like to talk to a manager. Please call me at Phone number removed. thanks, Name removed
I like that no harmful chemicals are used.
I like the cleaness and low odor of the cleaning products. And the service persons are accomodating and understanding of my needs.
Rico was a fantastic service rep. On time, polite, courteous and ready to get to work.
Carpet is cleaned nicely. However lefted foot prints all over tile in kitchen.
The technician was professional and attentive and worked neatly and efficiently. My carpets and area rugs looked like new in no time at all, and were dry quickly with no odor or residue. Outstanding!
We had our carpet cleaned yesterday by Darius. He was very courteous, explained what he was going to do and graciously answered our questions.
We have had our carpets cleaned by Zerorez in the past and will in the future.
Thank you, Name removed
Professional service and excellent results!
Knowledgeable, professional and courteous staff. We had the old carpet & tile cleaned in our RV the young man was hot in July but smiled & offered additional services that sealed the small amount of tile that would help seal out dirt and keep cleaning to a minimum. I would totally recommend Zerorez for all cleaning!
All was eccellent
Zerorez in St. Augustine is awesome. They did a great job with 2 rugs. And their customer service is outstanding. Thank you for making our rugs look new again! Ivan answered all of our questions regarding the rug cleaning. We will use Zerorez again!
Nice job. Thank you. I will use you again!
Had a great experience with Zerorez as far as my tile and carpet areas
They did an awesome job and cleaning them
The professionalism of the staff and the field representatives. They are very thorough in the explanation of what they are going to do and the cost. Very satisfied with their work.
Communication was excellent & the service was awesome
First class employees and service.
Very prompt,polite and knowledgeable about the service. Completed the service on time and left the area clean and orderly. Will definitely use again!