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based on 28850 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kevin was very helpful in his presentation . He was on time and wore his face mask and booties! I will do Zerorez again!! Thank you!
Very professional and the service was great!! I like how they took care of my home and took extra steps to ensure it was performed correctly. I would recommend them to anyone.
He was incredibly friendly and thorough. The chairs and carpets looked like new after he was done.
The Zerorez Tech worked miracles on the older home we just purchased. The carpets were stained and extremely dirty. The carpets look really good. Very satisfied with Zerorez. A job well done! Thanks
Great service as always. Thanks.
Andrew was wonderful, polite and hard-working! Thanks!
Easy to schedule and great service
Very nice tech. On time. Clean carpets
Very pleasant technician, conscientious and determined to get up all my stains.
The tech that comes is always professional and does a good job.
Polite, let you know what he was going to do. The person was on time.
The customer service. The technician that came out was extremely proffesional. I was hesitant to provide my payment information an what appeared to be a regular phone with auto save functions. Suggest using an app to pay since numbers are exchanged when the appointment is made.
Courteous staff who does an awesome job cleaning. Casey was great!
Had my a carpeted stairs cleaned and pet treated. Once cleaning was complete the carpet looked brand new and had no trace of pet smell or stains. Also tech was efficient and professional. I will always use Zerorez.
Excellent representation, excellent work. Extremely pleased.
Good professional services and people. Have received compliments on cleaning job.
we're longtime customers, always more than satisfied with the excellent cleaning of our floors and carpets. Thank you Zerorez
You need a small machine to scrub corners and other tight spaces of tile floors - and assume the same for carpets though not quite as noticeable with the carpets..
Thorough and professional
Wow Nick ( I’m hoping I remembered his name it’s been over a week now ) was a total pleasure !! He must be your best employee!!!! He was so nice and explained everything to me in detail! I appreciated his attitude and attention he gave to my carpets!!!! Such a pleasure and my carpets came out great. Thank you so much
The technician was very friendly and thorough.
Very pleasant pet treatment, carpets were drier that with regular shampoos and your service man, Russell was professional and thorough.
Brad did a great job. much needed tile cleaning effort was superb.
see you back in 6 months or so!
Responsive, on time, efficient.
I was pleased with the young man who cleaned my carpet. Dale was courteous, on time, did a great job, and kept me informed about the big problem stain I had. My carpet looks great! I’m very happy with your service & your price!
My carpet and tile look great! I was disappointed in that when I called I was told $411 and when the technician showed up, he said that did not include sealing of the tile. I told the woman on the phone I had a coupon for cleaning and sealing the tile, so this kind of surprised me. He told me the new price and I remembered thinking that it was about $100 more. I agreed because I wanted it done. Well imagine my surprise when he finished and the bill was $567.06. I would never do this again unless I had an agreement in writing and not just looking at someone's phone.
On time. Excellent service.
The tech was friendly and super receptive accommodating to my questions and concerns. The floors looked great when he was done. I have experienced less than stellar work from other companies but not Zerorez!
Dale was extremely respectful and courteous. He was a diligent hard worker and he did a superb job on cleaning my carpet. Keep up the great work Dale.
Thank you so much,
Ms. A. White
James H., the technician, was wonderful. He was very respectable and very accommodating. I am older and needed help in moving a few pieces of furniture, but James told me not to worry about it, he would take care of everything.
He did a fantastic job, no mess at all (no evidence at all of any water) and it looks so good, a friend of mine thought I got new tile! There should be more people like James out there. He deserves high praise. James made this process so much easier on me. Thank you again, James!!