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based on 29139 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great products and services. Carpets are deep cleaned with most stains removed. Absolutely no residue left on the carpets. The technician was friendly and very knowledgeable.
My fabrics and rugs are thoroughly cleaned.
Efficient and friendly service
Pricing is in line
Dale was very professional and did a great job cleaning the rugs!
Austin was our technicia, and he was phenomenal. He really went above and beyond to make sure we were happy with our service. The carpets looked beautiful. He did an excellent job. He was such a super nice guy, friendly, and very knowledgeable. We will definitely use Zerorez again because of our experience with Austin!
Technician was very thorough in explaining the different options.
No chemical
An excellent job was done, especially removing old stains. It was done quickly too.
The technician was very helpful. Is was a very pleasant experience, I would definitely recommend to friends
The service technician and the price.
he did a very good job
amazed how clean my title floor became after the process. I did not realize it was that dirty.
great cleaning, very knowledgeable and professional. have used them for years.. highly recommend
I love the Zerorez way of cleaning carpet, their method for cleaning very little residue. I like the professional service they provide, and the thorough explanation they give before the work begins. They do a great job!
quick cleaning
Kendall was very informative and helpful. He explained all my options of what we could and should do.
The carpet looked great upon initial inspection. The next morning a of stains came back. Overall it was a good experience
I enjoy working with the knowledgeable and courteous staff. This is the second time I've used your company to clean my carpets and just as pleased as the first time with the outcome and experience. The tech meticulously cleaned the rooms and exceeded our expectations in customer service. Will definitely use your company again for future carpet cleaning!
Not able to clean my rugs due to material. Wish I knew there were restrictions when I booked.
Mr Collins has been here before. VERY nice and does a fantastic job!!
The service agent who came to my property at 8917 Chambore dr in JAX was excellent. I feel foolish forgetting his name since I was in the process of moving. He was very professional and efficient in completing the job. Would highly recommend to friends and family. Thank you.
I appreciate the ease of scheduling appointments online and every technician I have had in my home has been punctual, warm, informative and professional. I also appreciate that the treatments are safe and non toxic for my pets.
Professional service in all areas.
Jeff was very courteous and efficient. Good results.
I would like to thank you for the wonderful and professional service. From the first call to completion of the job service couldn’t of been better. God bless you and thank you.
Prompt service. Friendly and professional technician
Efficient and courteous service
Your service representatives are wonderful. Russell explained the procedure, some options for us.....and what we should expect.
He was timely, actually early. And moved some furniture that we really appreciated.
He was pleasant and efficient.
We would happily have him back again.
The person that came to our house was extremely helpful explain everything very clearly and all the room where clean properly.
Don't try to rip you off by paying unreasonable amount of money ...
First things first, the overall floor tile experience was wonderful. Basic stains that could be removed with a little elbow grease came wonderfully and the tile, in lightly dirty areas - looked brand new after cleaning. Any staining from hard water, or other real stains (as opposed to dirt) were not removed. But for the price I would still give that aspect an 8 maybe even 9 out of 10....
But the shower cleaning, I felt to be a complete rip off. Each shower had about 5 minutes spent on it total with a small hand cleaner. We did not see any improvement in the shower, and the cost was astronomical. I was able to get these stains out with a little elbow grease and vinegar after the fact, the rate charged was absolutely waste of money. I was not told ahead of time there was a flat rate for shower cleaning, we were under the impression this was all in a SF rate.
I cannot recommend zerorez as I do not want someone wasting their money like we did.
Fast and efficient.