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based on 29139 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a great experience with Zerorez. Viewing prices online and setting up an appointment was very easy. There was great communication prior to the appointment. The service technician finished up his previous appointment early and called to see if we were available for him to arrive sooner than our scheduled appointment window, which we were and we appreciated. The service technician was professional and kind, worked quickly and had great communication. The service was a great value, we were very pleased with the results and would highly recommend Zerorez to others in the future.
Great service!!
The work was perfectly done
My service tech, Austin, was very friendly, but he showed up to my house not wearing a mask, nor did he wear one the entire time he was there. He also asked to use my bathroom after being there for about a minute. When he came out of the bathroom he said, "don't worry, I just went #1...I didn't blow up anything." I thought that was a little unprofessional. The entire job only took 1 1/2 hours. I don't see why he needed to use my bathroom. As far as the carpets, they look better, but I still see spots. Maybe that's to be expected.
Truck mounted + no residue!
Great service and very knowledgeable!
left a stain on a primary rug that we are still trying to deal with. tech may have had a problem with his equipment because the whole end section of a 6x9 was either not cleaned at all or just not thoroughly.
In time as scheduled and the job was done very professionally . Thank you
Very prompt, great attention to details. Really seem to go the extra mile.
person sent out was courteous and professional. Did a great job and was knowledgeable.
Friendly staff member
The techs are very professional, explain every step their doing, and very friendly.
Very professional young men and did super job.
Fast response and pricing was reasonable.
I love the service provided by our tech, Max.
No residue, clean water, quick drying time.
Great job and timely
Prices are right and the cleaning is well done!
Paid extra money for pet treatment and didn’t even work
Friendly and attentive service.
I like the way my rugs look after a cleaning and Russel does a great job.
On time service, professional and courteous.
Very effective
Great job, friendly service! Would definitely use again.
Arrived on time, friendly and knowledgeable tech.
Excellent service from our work person, Andrew(?). Very professional, courteous, explained many things to us, and careful with our apartment. I should learn more about the ZeroRes process though; I am not sure how much "steam cleaning" it actually does to kill possible germs in the carpet or upholstery. The cleaning water/solution seemed like a cold process.
We got a great service at a fair price. Our technician was skilled & explained everything well.
Gets long time stains out of carpets like paint and pet stains.
Did a great job for a good price. Always use Zerorez.
Very professional and what an awesome job! The carpet looks brand new!!!