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based on 28850 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeff was awesome and my floors look great!
Our technician was awesome! Did a great job
Professional, knowledgeable, effective technician. Results were optimal. Outstanding work process. On time, and completed work timely.
Your technician was prompt, friendly and very thorough.
Personnel we dealt with from the first contact with appointment gal to the workers who came to our house. Everyone explained whole process. Loved the job they did. Yes we will use again.
Products got the pet stains up.Got the carpet looking new again. Very professional service.
Professional friendly and knowledgeable staff
Great job cleaning tile!!
Nice job on caroets
Very friendly helpful person.
Stain came back on upstairs carpet and loveseat still smells like coffee. Original call was because of the coffee spill and I feel that it was a waste of money. I wish I had used another company.
Russel was very friendly and professional. He explained to me how Zerorez works so I had an understanding of what they do vs companies who use chemicals. This is the 3rd time we've used Zerorez, and have been pleased every time!! Highly recommend!!!!
The professionalism displayed by the Technician.
My hardwood floors, carpet, and tile look amazing. Max, my service technician was amazing. I have used zerorez for two year now and will continue in the future.
I was a little on the fence after the last two appointments but Max was really great and did a fantastic job! So now I Will be calling back in the future - thank you!
Technician was very friendly, efficient and completed the cleaning in a timely manner.
Always arrive on time
It was easy to set up a appointment and have them come out quickly. The technician was knowledgeable about and talked us through everything. We even added a room when he was here.
The Exceptional Customer Service.
Timely, knowledgeable, and professional.
Nick our service tech was knowledgeable and provided a few options for one of our area rugs. He also diligently and successfully cleaned a few areas of our upholstery and rugs that were what I thought beyond being stain free. I could not believe his persistence and skill provided a stain free result:) Beyond pleased with the work Nick did:)
The customer service rep on the phone was very friendly and accommodating. The service person was also very nice. He did the job quickly and efficiently. I’ve used your company before, will use it again. Keep up the advertising on conservative radio, too.
The customer service was excellent. From the ease of scheduling (online) to the confirmation call the next day to the professionalism of the service tech. Everything was explained and the job they did was fantastic. I will definitey use them again and recommend them to everyone know.
An exceptional young man, Jeff McClendon treated my carpets.
I wish I had taken "before & after" photos. Jeff did a great job, and thoroughly explained the process as well as potential issues, given the age and condition of the carpets in my deceased parents' dated old home. Jef did a remarkable "makeover" and I am delighted with the results!
THANK YOU.
Suzanne Teate, Ph.D.
Incredibly happy with the fresh smell. No harsh chemicals and WHITE grout again!
Showed up early. Very friendly and did a terrific job!
I have been a customer for at least 8 yrs. Your personnel are excellent. Personality plus and very knowledgeable about their equipment and services.
All of Our treated tile had residue and the gentleman (who was very nice) tracked that residue all over our wood floors. We spent last night and this morning cleaning the tile that we spent hundreds of dollars to clean and our wood floors that were not supposed to be touched.
We were very disappointed by the experience, but do not need you to make things right. We just want to inform you.
I am so pleased with the results of the cleaning of my rug and couch. I would definitely recommend Zerorez!
The company is professional and nice.
Quick and thoroughly cleaned
Friendly and professional service personnel and speed of service.