Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29367 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 2, 2021 — Rated 10 out of 10 by Judd Locke Zerorez Jacksonville
What do you like about our products and services?

The techs are very professional, explain every step their doing, and very friendly.

Report a concern   January 1, 2021 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Very professional young men and did super job.

Report a concern   January 1, 2021 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Fast response and pricing was reasonable.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Christa Mummaw Zerorez Jacksonville
What do you like about our products and services?

I love the service provided by our tech, Max.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Julie Llewellyn Zerorez Jacksonville
What do you like about our products and services?

No residue, clean water, quick drying time.

Report a concern   December 31, 2020 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

Great job and timely

Report a concern   December 31, 2020 — Rated 10 out of 10 by Marcy Brenner Zerorez Jacksonville
What do you like about our products and services?

Prices are right and the cleaning is well done!

Report a concern   December 31, 2020 — Rated 0 out of 10 by J.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Paid extra money for pet treatment and didn’t even work

Report a concern   December 31, 2020 — Rated 9 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Friendly and attentive service.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Cathy Elliott Zerorez Jacksonville
What do you like about our products and services?

I like the way my rugs look after a cleaning and Russel does a great job.

Report a concern   December 30, 2020 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

On time service, professional and courteous.

Report a concern   December 30, 2020 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Very effective

Report a concern   December 30, 2020 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Great job, friendly service! Would definitely use again.

Report a concern   December 30, 2020 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time, friendly and knowledgeable tech.

Report a concern   December 29, 2020 — Rated 8 out of 10 by J.K. Zerorez Jacksonville
What could we do to improve?

Excellent service from our work person, Andrew(?). Very professional, courteous, explained many things to us, and careful with our apartment. I should learn more about the ZeroRes process though; I am not sure how much "steam cleaning" it actually does to kill possible germs in the carpet or upholstery. The cleaning water/solution seemed like a cold process.

Report a concern   December 29, 2020 — Rated 10 out of 10 by Maykel Aliaga Zerorez Jacksonville
What do you like about our products and services?

We got a great service at a fair price. Our technician was skilled & explained everything well.

Report a concern   December 29, 2020 — Rated 9 out of 10 by M.J. Zerorez Jacksonville
What do you like about our products and services?

Gets long time stains out of carpets like paint and pet stains.

Report a concern   December 29, 2020 — Rated 10 out of 10 by Pam Duggar Zerorez Jacksonville
What do you like about our products and services?

Did a great job for a good price. Always use Zerorez.

Report a concern   December 29, 2020 — Rated 10 out of 10 by Kelly Eliason Zerorez Jacksonville
What do you like about our products and services?

Our tech, James, was really knowledgeable and walked us through the cleaning process. He listened and asked questions to make sure he was gonna help address all of our carpet concerns. We've gone with less expensive carpet cleaning companies in the past and they soiled our carpets with the solution they applied - James helped remove all the soil stains/markings and went the extra mile.

Report a concern   December 28, 2020 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

Straightforward pricing, convenient location and always timely. Russel was great and even showed up early for our scheduled appoint time. Greatly appreciate his knowledge and efforts on our carpet cleaning. Would definitely recommend!

Report a concern   December 28, 2020 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

The clean smell afterwards and the professionalism of the tech.

Report a concern   December 27, 2020 — Rated 10 out of 10 by C.I. Zerorez Jacksonville
What do you like about our products and services?

Great job

Report a concern   December 27, 2020 — Rated 10 out of 10 by G.F. Zerorez Jacksonville
What do you like about our products and services?

Fast service carpets look great..I like that there is not a lot of water and harsh chemicals being used.

Report a concern   December 27, 2020 — Rated 10 out of 10 by P.D. Zerorez Jacksonville
What do you like about our products and services?

Easy to have done

Report a concern   December 27, 2020 — Rated 10 out of 10 by Dawn Hatten Zerorez Jacksonville
What do you like about our products and services?

Love the thought of no residue. Kendall was amazing explaining everything in detail

Report a concern   December 27, 2020 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Your customer service is very professional and your technician was very professional and curious I love the way you have things set in order when the tech arrives they are very professional and ready to get the job done ! And the technician I had was the best one that you guys sent to me so far . Thank You Happy New Year Keep ! Keep up the good work.

Report a concern   December 27, 2020 — Rated 10 out of 10 by Susan Clarke Zerorez Jacksonville
What do you like about our products and services?

Always great service and the best cleaning .

Report a concern   December 26, 2020 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

I moved all the furniture with a bad back and my cousin just told me in KY they normally do it. But it gives me a reason to go through stuff!

Jeffrey was great.

Can I purchase the pretreatment liquid ?
My husband was discharged from the hospital and got sick. I think your pretreatment would help me out alot.

Thank you !

Report a concern   December 26, 2020 — Rated 10 out of 10 by Barbara Montgomery Zerorez Jacksonville
What do you like about our products and services?

Amazing service ! Super professional , they explain everything , and the person that did my job was super polite and worked really hard , I’m definitely doing my couches again with them !!

Report a concern   December 26, 2020 — Rated 10 out of 10 by G.G. Zerorez Jacksonville
What do you like about our products and services?

Andrew was polite and communicative about the process. He was also very careful working, while practicing COVID-19 practices. I would ask for him again.


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