- Phone: 904-891-0631
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based on 29367 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly n knowledgeable techs, office staff is awesome as well. Carpet dries fast.
I like how clean the carpet is afterwards. Collin came out and did a great job. He is a hard working representative of your company.
Zerorez did an absolutely wonderful job. We have three pups and you guys had our carpets looking BRAND NEW! Above and beyond! Mitch was on time and by far exceeded our expectations. We will always recommend Zerorez.
Nick did a great job and was knowledgeable about removing the red wine stain.
I was apprehensive on having white chairs cleaned. I was scared there would be dirt streaks on these expensive chairs. Well happy to report, they look awesome! They performed the carpet to my expectations as well. This is the second time I have used them and I was not disappointed.
1) on-time arrival with a call prior
2) discussed every part of the work and verified the cost
3) did not hard sell me on the up-charges...I hate when companies to that!
4) asked me to review the work and re-did a tough area with a pleasant attitude.
This was a win all around!
Associate is very personable and professional. Carpets looked great afterwards!
Good job done as before. The technician Matthew came on time and was courteous and did a good job. I would recommend Zerorez to anyone.
Thanks
Vineet
The quality of service
Great company!! Will have them again in the future!
The tech was outstanding. He explained everything up front so there were no surprises. He was professional and did a great job. He gave realistic expectations and was able to exceed them.
The guy did an amazing job and it smell good as well i really do appreciate it. Praise be to Yah HalleuYah
Service was fast and everything was very smooth. From booking the appointment to completing the job. Carpets look great.
No harsh chemicals are used in the cleaning service
Great service, high quality results. Carpet looks brand new. Will call again.
We were so impressed with this company! They got us in so quickly and the customer service when scheduling was awesome. Her name was Audrey inJacksinville and our service agent that did the carpets was so personable and did an amazing job!! We won’t be going elsewhere when it’s cleaning time! They have themselves a loyal customer!!
I called Zerorez to clean my furniture and bathroom tile. Ramiro Jaenz did a great job. When he got here I thought my dog was going to eat him but he played with him a second and became such good friends my dog his his cleaning shoe under the tree! Ramiro explained everything he did and the cost. He did not track in and everything was left better than when he came in. I will definitely be calling back! Thank you and especially Ramiro🤩
Effective, thorough, timely, fairly priced. Matt was respectful, conscientious and very good at his job.
even though a new employee was doing most of the work, his teammate was supervising him quite well. It is good to see that your company is hiring people.
The guys were literally on their knees getting everything clean on my floors.
I am very satisfied with their work.
Used you guys in the past and have been happy with results. For some reason the master bedroom didn’t come out like in past cleanings.
Good job! For sure we will call on u again! Name removed 2014 Palmetto Point Dr.
N/a
Great work
Good people
My house smells fresher and looks cleaner.
Excellent technician, call before he arrived and called me after he was done. I always call zerorez first!
I loved the fact that I was able to get an appointment quickly. Your technician, Max, was very pleasant and professional. He did great work. The only issue I have is I can still smell the dog odor in my bedroom. Would have loved for that to have been eliminated.
They are there when they say they will be or else they notify you. Come in and check out what you want done and you know what they are going to do and how much it will be.
They are quick and professional!!
The team is knowledgeable and helpful.
Fast, polite, and punctual. The quote matched the service invoice and payment method was a breeze.