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based on 28818 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you do such good work, my carpet is fresh and alive again... and your employees are the best
Quick & high quality work
Russell is a great guy!
Referring to neighbors
Amazing attention to detail and customer service
Professional and reliable!
Professional technicians
The team has been efficient, timely and very informative.
Cameron did an excellent job on a house that was lived in by two adults, two kids and two cats!! He never complained and gave me guidance on how to make the carpet come out to be the best it could be. He was very professional and personable, and took the time to do the best job possible!! Cameron is an asset to your company!!
No chemicals
Feels Very clean after completion
Great results, fair price, wonderful employees
Scheduling is great. Technician was awesome. Carpet looked amazing when wet but all spots showed up when dry. Not sure what is considered a realistic expectation. My dog had an accident both pee and poop. The poop was dark and runny and many spots and 1 pee location. The accident was only about 12 hours old. All stains were lighter but definitely visible after drying the next morning. I tried to work on each of them on my own today. This carpet is only 2 years old and was just cleaned by Zerorez which should have included a protection guard application but we think this room may have been forgotten at the time. Wondering if that would of helped.
Thank you for coming same day.
Scheduling was easy, Jake Poindexter came out and he was awesome, called to let me know when I could expect him, took the time to explain what would be done and verified the estimate. He got right to work and was done in the time he advised me. He was friendly and professional.
Very professional job and manner.
The technician was a very hard worker and had a great attitude. Exactly the kind of person you would want to work in your house.
He did at fine job. It looked even better after the carpet dried.
He worked diligently to remove a stain that was under a chair mat. After the carpet dried the stain was hardly noticeable.
I should have showed more appreciation for a job well done.
Thanks
Gets the job done!!!!! Eric was great! Would recommend him to anyone!
Good customer service, prompt, and very professional
Joshua was prompt, professional and polite! Highly recommend him.
Professional attitude and friendly demeanor.
quick scheduling
Kendall did great was very thorough
Professional, prompt and the overall quality of service exceeded our expectations. We will definitely be returning customers and highly recommend Zerorez for carpet cleaning.
Great job, wonderful service
Kendall was very enthusiastic! He was knowledgeable about your services and recommended a variety of additional services.
Felton was very professional, courteous, efficient, and did a great job cleaning the carpet.
Cameron did an excellent job cleaning our loveseat and oversized chair and four rooms of off white carpeting ! This was our first time using Zerorez . We had used another company in the past but they let us down drastically last time.
Cameron was efficient, even calling early if I wanted him to come, then and in two hours everything was smelling great and looking much cleaner.
Thank you and we will use Zerorez next time. We even got the product to use between cleanings . Thank you again.
Mrs. Janice Reaves
Great service and carpets look great
Quickest to dry
Service is always great! Associates are very courteous. The way they handle the job is very professional.
They always do a great job ! Would not use anyone else !!
The technician that did our carpets was professional and courteous. He explained everything before he started and did an excellent job on our carpets.
The job Felton did was top notch. He is a credit to your company. I cannot say enough good things about him and the job he did gor us. He is a credit to your company. When I worked, before my retirement. I was VP of Sales for an Insurance Company. I only wish I had employees with the people skills Felton demonstrated while doing the job at my home. I have already recommended your company and Felton.in particular to one of my neighbors.