Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29107 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2023 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Excellent

Report a concern   March 31, 2023 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

My technician was very professional and kind.

Report a concern   March 30, 2023 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Kendall was awesome and the carpet looks amazing after the cleaning!

Report a concern   March 30, 2023 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

Great cleaning job! Carpets look new again.

Report a concern   March 30, 2023 — Rated 10 out of 10 by Britni Donegan Zerorez Jacksonville
What do you like about our products and services?

Technician was extremely kind and helpful.

Report a concern   March 30, 2023 — Rated 10 out of 10 by Adam Pappas Zerorez Jacksonville
What do you like about our products and services?

The service was on point from the minute I set up the appointment with the office. When Ammon and Joesph came, they were pleasant and eager to do a great job! During the vent duct cleaning, we ran into a alittle hiccup with the air handler, Ammon didn’t hesitate to help with a quick repair and appreciate the extra mile. Vents all look very clean and not sure if it was a mind thing but swear I slept better after the service was performed. Clean up was on point and left a clean smell in our home from the spray (cannot remember the name) they put into our ducts. Thanks, we will be going back for other services. BTW, I never write this long of reviews…..

Report a concern   March 30, 2023 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Antonio did a fantastic job !

Report a concern   March 30, 2023 — Rated 9 out of 10 by T.D. Zerorez Jacksonville
What do you like about our products and services?

Technicians were on time, polite, and explained the process well.

Report a concern   March 30, 2023 — Rated 0 out of 10 by B.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I have used you in the past to clean carpets in all my rental properties that I manage. But will be moving on to a new carpet cleaning company.

Report a concern   March 30, 2023 — Rated 10 out of 10 by E.M. Zerorez Jacksonville
What do you like about our products and services?

Professional and timely service.

Report a concern   March 30, 2023 — Rated 10 out of 10 by Sheryl Revis Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, friendly efficient service providers, very clean carpet

Report a concern   March 30, 2023 — Rated 10 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

We always have a very positive experience when we use Zerorez. Felton was the rep who cleaned our floors and he did a wonderful job. He is an asset to your company and I cannot say enough good things about him.

Report a concern   March 30, 2023 — Rated 10 out of 10 by Elaine Stecker Zerorez Jacksonville
What do you like about our products and services?

Great service, professional, clean efficient.

Report a concern   March 29, 2023 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

My couch looks fantastic! Very professional and informative

Report a concern   March 29, 2023 — Rated 10 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

Both techs were helpful and courteous and provided excellent service.

Report a concern   March 29, 2023 — Rated 10 out of 10 by Annie Franceschi Zerorez Jacksonville
What do you like about our products and services?

Quality of product & service exceeds competors

Report a concern   March 29, 2023 — Rated 10 out of 10 by M.L.S. Zerorez Jacksonville
What do you like about our products and services?

Professional technicians

Report a concern   March 29, 2023 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

You have cleaned our commercial carpet and each time it has made a huge difference. We will definitely keep using your services. On time, professional and courteous service is very appreciated.

Report a concern   March 29, 2023 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

He was very professional, did a good job with our cleaning, and is a very pleasant person to work with!

Report a concern   March 29, 2023 — Rated 10 out of 10 by Adrienne Smith Zerorez Jacksonville
What do you like about our products and services?

Very efficient and professional

Report a concern   March 29, 2023 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

On time. Good job neat and clean appearance and very knowledgeable

Report a concern   March 29, 2023 — Rated 10 out of 10 by E.V. Zerorez Jacksonville
What do you like about our products and services?

Eddie was great. Dude deserves a raise!

Report a concern   March 29, 2023 — Rated 2 out of 10 by R.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I had another company do it last year and it was significantly less! Over $500 to clean 2 couches is insane! The other company charged $175 for a couch and a rug and $100 for just the couch. We have vacation rentals and do this twice a year. First time hiring zerorez and was too expensive.

Report a concern   March 29, 2023 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

The technician was very nice and did a good job. We like that it doesn't take all day for the carpets to dry and he gave us booties to wear. We would use your service again when needed.

Report a concern   March 29, 2023 — Rated 10 out of 10 by Elmer Johnson Zerorez Jacksonville
What do you like about our products and services?

Quick and technicians were very informative

Report a concern   March 28, 2023 — Rated 8 out of 10 by C.P. Zerorez Jacksonville
What could we do to improve?

I’m not sure what you could do to improve. I’m just used to my carpets smelling good after they’ve been cleaned. Jake did an awesome job, and very professional and friendly and informative about the company. I love smell goods so that was the only thing I was missing from this first time experience.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Cari Cummings Zerorez Jacksonville
What do you like about our products and services?

You provide excellent service and make it right if there is any issue. I will you use again and again!

Report a concern   March 28, 2023 — Rated 10 out of 10 by Clay Lewis Zerorez Jacksonville
What do you like about our products and services?

Good communication, on time and did a good job.

Report a concern   March 28, 2023 — Rated 10 out of 10 by E.M. Zerorez Jacksonville
What do you like about our products and services?

Convenient, professional and knowledgeable

Report a concern   March 28, 2023 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

Felton was wonderful and everything turned out great


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