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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to book, everyone is super personable and a pleasure to work with. They have top notch customer service.
Great customer service.
Excellent service in a timely and professional manner.
Eric, did a wonderful job
Very professional!!!
Jake did an amazing job on my shower and laundry room tile. They look brand new. Highly recommend!
Looks very nice
Used before
Gabriel came & did an amazing job. He is very conscientious. The service he provides was a 10.
Thank you,
Paul & First name removed
Antonio was very personable and flexible with our requests. Worked hard to get our tile and floor rug clean.
We had to clean up some residue on our wood floor afterwards.
Name removed Ragland
this agent didnt go over carpet as much as first tech
Easy to schedule. Service is quality. Floors look great
On time and great communication
Morgan did an excellent job. Efficient, pleasant and professional. We are very satisfied
Air duct cleaning. Excellent technician.
The technician who came to our home, Joseph, was so polite, positive, and professional! He was on time and did an excellent job!
We used many services - carpet cleaning, area rug cleaning, upholstery cleaning, granite countertop clean & seal and tile and grout cleaning & sealing.
The staff was very professional, courteous, and kept us informed of what and when they were performing the services.
We are very pleased with the way each item was transformed to a spotless (as much as could be) clean.
We would highly recommend them to friends and neighbors.
Service was great!! Will call again when needed
Zerorez technician , Gabriel, was outstanding. I've used your company for a few years so I understand how special your process is.This time it was the best results I have seen in these years. The last technician , not so great, but not terrible. Gabriel was so very thorough, careful to do the best cleaning I have seen. He is a valuable asset to your company, personable and serious about his job. I surely hope he will be the technician that your company sends the next time I call for an appointment. Thanks for everything.
Technician was very knowledgeable and did an excellent job.
Fast, clean & dries fast.Courteous service.
They gladly guarantee their work and make great effort to give you clean carpets
The technician was very pleasant and knew what he was doing. He got some really tough stains out of our carpet!
I like the guarantee that you will come back for free.
Your employees are very hard working and very polite.
I consider you one of the best carpet cleaning companies in Jacksonville.
James Moser
Eric was very polite, professional and knowledgeable.
Thank you!
Zerorez made our fifteen-year-old tile and grout look almost new again. The Techs (Eddy and Jaylen) were professional. We were very pleased with the whole process.
The technician was great, however the cleaning did not satisfy me. There were spots that got all cleaned up and then there were spots that didn't. I understand stains and spots that machine could not get to but to leave it as is was not acceptable. I was not home at the time my husband was. I guess for $250 cleaning and a $200 sealant I expected better.
Great job, and very fast.
Trustworthy dependable excellent work.
Timely and very professional, Cameron did a nice job!
The two gentleman who came out to conduct our carpet and tile cleaning were prompt, courteous and professional. They reviewed the estimated work area to confirm the area I was looking to have cleaned and kept me in the loop as they made progress through the home. They also ensure that I was satisfied with the work done prior to leaving. This is our second year using them for these services and we look forward to using them again in the future!