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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and carpets stay cleaner, longer!!
Customer service was good but the actual service was average
Fast service, reasonable price, professional technician.
When Zerorez runs their sale special, it's hard to beat. Great results and friendly service
Tech was great...worked hard. Carpet was clean and refreshed.
It was honest! Guy from the "other company" before you was trying to cheat me out of a couple hundred dollars, and your guy-a nice young man, had a straight forward price and did an excellent job! (grout cleaning)
Learn hot to properly clean berber type carpet.
The tech left streaks because he did no clean it at right angles.
Very exepensive, 720 for a small living room and closet, nothing near the radio special price. I understand that I needed to have some special chemicals used because of pet urine, but it was still very high. After first cleaning there was still a lot of pet urine so a second cleaning was needed, which was free. However, even after the second treatment, still had some pet urine that I could clean up with my house steam cleaner. Still have some light staining in my closet as I understand might not be able to be cleaned.
I would have been fine with some pet urine, but I picked up so much after the cleanings that it seemed like it was loosened from the carpet fiber and then surfaced during drying. Overall, I dont have much faith in the empowered water solution.
Uses no toxic chemicals, does an excellent job of cleaning
Carpets always feel 'fresh and clean' -- technician was great.
The service was reasonably priced and very good customer service! Everything was explained and there were no surprise costs. I would definitely use them again.
Randy Phillips was very knowledgeable and I'm very pleased with the carpet cleaning.
Carpets look great. Our technician was very professional and friendly.
Prompt service. Safe. Great for carpet but disappointing when method applied to upholstery and hard surface floor.
Great jog
Randy the tech has done our house 3 times now hes good at it and very professional.
I recomend him and to repeat with him
Stains not completely removed.
We had vents and carpets done and they look great and the technician were very good and friengly
No harmful chemicals or residue and service has been great
Thank you for paying attention to detail!
Very good....helped understand things every clearly.
The technician was great
The spots that were cleaned don't come back after.
The professional way the explain everything and clean up after themselves Friendly as well
Left stains on carpet downstairs in my home plus charged 3x as quoted.
The Zerorez representative, Chris, came to our home to clean our carpet. He was prompt, professional, and did a excellent job. He informed me of the products used, procedure, and how long it would take for our carpet to dry. I would recommend Zerorez to my friends.
Zerorez has natural products. They are prompt and leave the floors looking fantastic! Any concerns are immediately addressed and their technicians are very knowledgeable.
I was expecting the tech to move furniture...
I love that my house didn't smell like artificial scents and chemicals. Technician did a wonderful job and helped me decide on pet treatments.
They're fast and what they use dries quickly, but does a great job nevertheless!