Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2019 — Rated 10 out of 10 by F.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried fast and no residue. Pleasant personal.

Report a concern   March 11, 2019 — Rated 9 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work on tough stains. Agent was knowledgeable in explaining carpet treatments and giving recommendations.

Report a concern   March 11, 2019 — Rated 10 out of 10 by W.A.M.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did a really great job. Best tech we ever had

Name removed H Young

Report a concern   March 11, 2019 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service! In and Out and very afforable

Report a concern   March 11, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep arrived on time, did a great job cleaning my carpet. He was professional and polite, ZEROREZ is only one I will call to clean my carpet.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Sophia Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The knowledge, customer service and level of care

Report a concern   March 11, 2019 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very satisfied with our clean floors, clean upholstery, and rugs!! Thank you very much!

Report a concern   March 11, 2019 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We couldn't have been happier with our tech, Boston, and the service we received! If he hadn't taken the time to get to know us and our needs, we wouldn't have realized there was a component in the mixture our special needs son could be allergic to. He was so thorough and knowledgeable that we still moved forward with just water. His energy was so positive and his smile infectious....it is very clear he not only loves what he does but is very good at what he does. Our son's doctor is going to test to see if Orange is safe for our son as we will be hiring you again and we would love the chance to have Boston as our technician.

Report a concern   March 11, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how there are no chemicals! Seems like it dries faster than regular cleaners. Your technicians are always polite and know their stuff!~

Report a concern   March 11, 2019 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean smell and brightness of the carpet and floors when cleaned.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Kathy Walton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech, LC, did any outstanding job. I was 100% satisfied. He made my white carpets look like new! Thanks, LC.

Report a concern   March 11, 2019 — Rated 7 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Well I have used you twice now and the pricing was different than what I signed up for, yes it's only $10 BUT when someone signs up via the $89 for 3 room email and gets 3 rooms for $99 that just isn't right.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Craig Crouch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work at a competitive price

Report a concern   March 11, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt service, courteous technicians and drying time is next to nothing. We love your services!

Report a concern   March 11, 2019 — Rated 10 out of 10 by Sharon. Rankin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! the representatives are delightful to work with and the service people are really nice and sweet. I've use Zerorez for probably 5 years after using another service and I would never change.

Report a concern   March 11, 2019 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jordan's first job was doing our carpet and he did a great job.
Name removed

Report a concern   March 11, 2019 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony, our Cleaning Specialist, did an excellent job of cleaning our carpets. We are very pleased with his work and will request him again when we use Zerorez.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Kristy Mihalovich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appreciated the honest, upfront approach. The technician (Chris) didn’t try to over sell us on anything, and took time to explain everything. End result was fabulous!

Report a concern   March 11, 2019 — Rated 10 out of 10 by M.O.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets always look great!

Report a concern   March 11, 2019 — Rated 5 out of 10 by G.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was a spot behind the master bedroom door that was not cleaned at all and the entrance to the master bedroom could have been given more attention,

Report a concern   March 10, 2019 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service professional did a great job.

Report a concern   March 10, 2019 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer Service!!!

Report a concern   March 10, 2019 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were on time, professional, did a good job, did not pressure me, and charged a reasonable amount of the service.

Report a concern   March 10, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A wonderful young man cleaned my carpets beautifully, and explained several things to me...I am a dog owner! I highly recommend Zerorez if he is an example of your employees.

Report a concern   March 10, 2019 — Rated 10 out of 10 by Jane Snow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great!! Looked terrific!!

Report a concern   March 10, 2019 — Rated 10 out of 10 by Lara Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and service!

Report a concern   March 10, 2019 — Rated 0 out of 10 by K.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had to redo carpet with my own steam cleaner and got a lot of dirt out of the carpet. I called and rep said it’s because I declined flash. I got stains out myself. I used y’all for convenience upon reviews from KLTY. But $250 was too much to pay for results I got. Very disappointed .

Report a concern   March 10, 2019 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was great and did a fantastic job. But the people on the phone when you make your appointment could use a little training in not being rude. They seem like they are overworked, underpaid and not happy in their position and it shows when they talk to their clients.

Report a concern   March 10, 2019 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cones to protect the corners of the walls is unique. Friendly technician

Report a concern   March 9, 2019 — Rated 10 out of 10 by Ruth Garvey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The last technician did a great job. He was very good and professional. I have never had the carpets this clean and I have used Zerorez since 2012.


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