Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 13, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job done. Technician was courteous and professional. Carpets look great

Report a concern   February 13, 2021 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and quick drying

Report a concern   February 13, 2021 — Rated 10 out of 10 by James Lalonde Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! There’s nothing that Zerorez cannot clean

Report a concern   February 13, 2021 — Rated 10 out of 10 by Brian Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like clean, residue-free carpet.

Report a concern   February 13, 2021 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great serviceman and c lean rugs

Report a concern   February 13, 2021 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job on our carpet, we will call them again

Report a concern   February 13, 2021 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work. Carpet cleaning the best I have ever used. Spots don’t come back. Had my vents cleaned and that has cut down the dust.

Report a concern   February 13, 2021 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process you use to clean carpets. Have used you several times now and love the way carpets look when you finish.

Report a concern   February 13, 2021 — Rated 10 out of 10 by Brenda Borin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Exceptional service! Thorough job cleaning our carpets. Alejandro got out all the spots! We're really pleased and will definitely call Zerorez the next time.

Report a concern   February 13, 2021 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech Terry T. did a great job on our carpets. Got the stains out, and even fluffed up the pile. Fast and efficient.

Report a concern   February 12, 2021 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great! He was thorough and answered all our questions. Will definitely use ZeroRez again!

Report a concern   February 12, 2021 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its the best carpet cleaning process and the professionalism of the people and systems is first rate!

Report a concern   February 12, 2021 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service. Very professional. Great prices!

Report a concern   February 12, 2021 — Rated 5 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He didn’t show me the before and after video of my ducts.

Report a concern   February 12, 2021 — Rated 10 out of 10 by O.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work.

Report a concern   February 12, 2021 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very friendly and knowledgeable.

Report a concern   February 12, 2021 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very friendly and knowledgeable.

Report a concern   February 12, 2021 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Tech was on time, very nice

Report a concern   February 12, 2021 — Rated 7 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing quotes

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd was fantastic. Guided us through each step very well!

Report a concern   February 11, 2021 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was super easy and my carpets look great.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Nancy Cable Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks new again after they were cleaned.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Rose Ellen Desimone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to set up, technician was very nice, carpet looks great

Report a concern   February 11, 2021 — Rated 5 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’d recommend the duct cleaning, as I felt like it was well done and worth the money.

The tile cleaning was a waste of money and looks no better than if I had mopped the floors. I thought I was paying for a thorough clean including the grout, but it appears that was not the case. Additionally, I realized after the guy left that it appeared he didn’t finish the Jack and Jill bathroom I paid to have cleaned. It looked like he sprayed the initial treatment and didn’t go back and finish it, but I didn’t catch it on the walkthrough because the door was closed. Overall, seems like it was money wasted

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good explanation of process, pictures taken so I could understand what was going on.

Report a concern   February 11, 2021 — Rated 10 out of 10 by E.R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time and kept me informed through out the procedure answering all questions I had. He was respectful of my property and acted in a professional manner.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Frank Dominick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did a great job

Report a concern   February 11, 2021 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The man that was here walked in with an attitude and was very very rude to me. He said it was nothing on him. He had already talked to his manager and he would be fine. This man truly believed he was entitled to speak to me in the manner he did.

I am 60 years old. Owned a home for 35 years and used numerous contractors over the years. I have never had to tell a contractor to leave my house.

I have left two messages fir his boss and she has yet to return my call. After reading other reviews, this seems to be her habit.

What a way to run a business.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Megan Genkin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You offer lots of services, make my carpets clean, and have great staff

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous and thorough!


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