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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very likely....in fact - i recommended you to my Aunt in Warrendale, PA - and she just used you to clean the carpets at her house.
Professional
Quick, through & friendly.
Very professional! Great service! Great price!
Customer service was great. Everyone wants things to go right the first time, but sometimes they don't. In our case it didn't, however you dispatched a tech to make it right without any hassle-top notch.
My carpet always looks great. Friendly technicians.
Your technician
so first of all i requested the white stairs to be cleaned at some point, he started with them, no shoe covers, wet steps and then took the hoses up and made several other trips up and down them in street shoes ....the hoses leaked in my entry way...there was no clean up and the spots in the bedroom have come back the pet accident smelled a million times worse after the cleaning.....nice guy needs training....
Zerorez always does a great job getting my carpet extra clean. Technician was very friendly and did a great job!
Odor still in hallway but much better than before..
Very professional. Did a super job on difficult cleaning issue. Will absolutely have them back for other projects.
The technician was wonderful. He was friendly and competent. He explained what he was doing and did a very thorough job. He just added to the good feelings we have about Zerorez.
We decided to try Zerorez because of a funky smell in our new house. Happy to report the house smells much better and most important it passed my honey's sniff test :) I would highly recommend them. Also, their Tech Nick was very polite, professional and effecient. Thank you Nick, great job! Thanks, PD
Torrance did a great job very professional and personable.
In and out - great job- friendly personnel
Our cleaner (Ken) didn’t want to clean under our bed
I like the chemical(s) & water solution Zerorez uses as opposed to traditional "soap" cleaning products other companies use which leave a gummy residue. I have used many a carpet cleaning company over the years & until Zerorez came into being, it really is a true fact the difference you can immediately see & especially feel in the texture of your freshly cleaned carpets. There is no gummy residue that actually attracts dirt, etc., to your carpet more quickly. Would also like to say, because we have pets, the method & solution/products used to get to the bottom of both the carpet & pad is second to none! It really works to get any stains & odors out as completely as possible. I'm a true believer in Zerorez!
The service provider sent to our home was knowledgeable and polite and our carpets look amazing!
Technician so pleasant and friendly; providing outstanding customer service.
When carpet dried there were a few spots that showed up. They rescheduled and I got the same tech. He was as professional and courteous as he was the first time. Second time around, spots were gone and the carpet looks like new.
The tech did a fairly good job - only missed a couple little spots. Got right to it when he showed up. Good personality. (This was for upholstery.) Price a little higher than I expected but that was not a problem. First name removed
Just too expensive. I have only one room of carpet, a bedroom, that needs cleaning but I had to pay for three. Plus I had the animal treatment which was $60, an ridiculous amount of money for a bedroom that is largely covered by a bed. My $99 special cost me $220!!!
It was way too expensive. From my initial phone call I understood the pet service was a one time charge. Not per room. Ridiculous price!
Fabian was courteous and prompt and did a fantastic job on carpets and tile cleaning
Your tech was very professional and hard working. He did a fantastic job on our "old" carpet!
He was very courteous and truly an asset to your Zerorez company.
Easy to use. Great service. Great work. Thanks!
Used them on previous occasions
We were happy with the work and with the technician. Our only complaint was that we were unable to get through on the phone when we had questions, and no one responded to our voicemail. We mentioned this in the message section when we made our online appointment but still no one responded.
Service was awesome; Darwin was an excellent technician. Product is delivered as promised. Our couch and chair are incredibly clean and fresh
No harsh chemicals.
The young man was very polite and professional. Went about his business and got the job done. Very nicely.