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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very nice, efficient w/time, totally cooperative w/sequence that worked for me as I was home working / working out ...He did a really good job as well.
I thought the stains would have come out of the carpet.
Knowledgeable technician for our custom made wool carpets. This is the third year we have used Zerorez with beautiful results.
Your tech answered all my questions and did a great job , as well as being right on time.
Would very much recommend ZeroRez.
Very efficient use of techology to communicate with customer.
Very friendly tech (Terry) who was polite and did a great job.
I would have recommended the tech uses a carpet rake to remove any footprints that were created during the walk though of the rooms and down the stairs. Luckily I own one so I raked out our footprints so the carpet had the best possible drying conditions.
I was disappointed that I had the service rep pre treat specific Soda stain spots and he was confident they would come out and they did not. I also had lots of dust spots from where the previous home owners furniture sat and it wasn’t even touched because it was too close to my furniture. I would’ve had my furniture moved beforehand but he did not say that it would be an issue. The rep was by himself so I’m not sure if it too big of a job for him, but I was under the impression there would be at least 2 people. My carpet was not in perfect shape to begin with, but you cannot tell that anything was done unfortunately. I would like to get some of my money back since this was not successful and will need to move forward with spending more money to fix the spots.
The servicemen was pleasant and did a good job. Only one stain since I moved in is still noticable after three foster kitten litters that were sick and/or learning to use a litter box.
Service was exceptional and the technician was polite and very professional.
Customer service and technician. Very pleasant.
Awesome
Very good job of getting our old stains and smelled fresh.
Seth was amazing-COVID has increased our business so I am swamped. His respectful persistence is the reason the service is complete. Seth was amazing and the job was well done.
The edges of the carpet still look dirty. There are nicks on baseboards and furniture where the tech hit them. I could hear him hitting baseboards.
On time.
Excellent job.
Friendly operator
All the add on pricing is a little bit much.
I prefer the cleaning process used, Service technician was on time and courteous.
The representative was very professional, courteous and pleasant. When finished, he asked if I had any requests or comments, or if I was satisfied with the work done. Work was very well done, and I will call on them in the future.
The technician came on schedule and did an excellent job on our carpets. This young man was very nice and didn't try to get my wife to buy extra services (which she hates). We always use ZeroRez.
The technician was knowledgeable, cutious, timely and stayed longer than quoted to insure I was satisfied.
Staff was amazing & knowledgeable about every product they had to offer. My carpets look amazing! I have been using this company for 6 years and they have never failed me . ~Liz
Clean my bathroom free or for less money. 3.5 X 8 feet
Tech. took his time & did a through job.
I paid to get a room with dog odor treated. The day after it smells as bad as it did before. I believe the tech did a good job but I am very disappointed.
reasonably priced & good work
Quick and professional!
No harsh chemicals
On time and very professional
Love the service and technique used. My Service Rep, Charles was exceptional 👌 Thank you!
Your service tech was very knowledgeable and excellent at his craft.

Our carpets were quickly and thoroughly cleaned by a very nice young man who arrived on time. We highly recommend Zerorez and will use them in the future.