- Phone: (214) 372-5326
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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
Great job removing pet stains and odors
Prompt, on-time, and courteous service. Able to get an appointment within a week. Excellent technician who covered the process and performed excellent cleaning. Pricing was exactly as quoted online - no surprises. Online app was easy to use for both understanding pricing and setting an service appointment. I'm a long-time Zerorez customer, and will continue use and refer to family and friends.
When the tech came in and tried a sample clean, he realized that he could not get rid of the stain. He ask if we wanted him to just do a spot clean that it would be cheaper. We agreed on a spot clean. Then when he finished he gave me the price of $300 something. I told him what he said, that it would be cheaper to do the spot cleaning. Then he stated that he cleaned the whole sofa. But he did not clean the whole sofa because I pointed out two other spots for him to clean. When he came here he should had some spot cleaner with him. Most of the stains are still there.
Great quality service and quick to set up
Joe was a true professional and provided excellent service. Will definitely use this service in the future
The grout looks brand new! Our service technician was incredibly professional and safe (masked) for the duration of his time in our home. Would highly recommend.
Service was prompt and technician was polite and thorough
Contact manager Bolton at Phone number removed.
He knows all the details.
Kind service man.
Quick and easy
You guys got spots put of our carpet that the previous national brand shampooer couldn’t. Our 6 year old carpet looks nearly new!
Always gets my carpets very clean.
Service was clean and fast. Professional service.
knowledge from the representative
All the services explained
Discussed how to treat problem stains
Pricing explained
Carpets and tile look and smell great
The technician was great! Very professional and nice. Clearly explained the process, the results I could expect and went over any questions I had. He took note of any specific spots that I noticed and explained why some spots wouldn’t be able to be removed (UV damage/paint stains/corner dust).
We use Zerorez exclusively. The cleaning and service is exceptional. We have never been disappointed and will use them without question in the future..
The cleaner was professional and nice. I appreciate all the hard work he put in to get my carpet clean and got rid of the dark spots.
Your kind, courteous and professional team was able to remove a 3 year old "mystery stain" from the previous homeowners!
The carpets completely dried within a few hours and my home looks beautiful again!
Highly recommend your services...
Thank you so much!
I've been a customer for 14 years. They never fail to impress. The staff is always very friendly and professional. I wouldn't use anyone else.
I think you do a great job of cleaning my carpets.
Quick, and friendly service. The carpets look great.
Good cleaning method better than all others
I was charged $60 extra for something called "biologic". This made the total $186 when my estimate was $126. To make things right you should credit my card for $60.
Very response and great clean!
THE TECH CAME OUT AND WAS VERY PROFESSIONAL & DONE A VERY GOOD JOB
WE WERE VERY PLEASED
THANKS,First name removed
Timely, effective, quick drying.
The technician was absolutely great
No residue to attract future dirt. True to quoted price for service. Quick dry time.