Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83879 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 1, 2020 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks gorgeous and it didn't take long to dry!

Report a concern   November 1, 2020 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The knowledge of the technician and the carpet loos great ! He did a fine job.

Report a concern   November 1, 2020 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use soaps, just ionized water. my rugs are not stiff when they are dry.
I like that you have promotions all the time so whenever I need my rugs cleaned, I can afford to do several rooms.

Report a concern   November 1, 2020 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very thorough, professional and friendly. Did a great job

Report a concern   November 1, 2020 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and a job well done.

Report a concern   November 1, 2020 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic cleaning.

Report a concern   November 1, 2020 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was super friendly and did a fantastic job on my carpets & sofa! I would definitely use Zerorez again.

Report a concern   October 31, 2020 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process involves little or no chemicals.

Report a concern   October 31, 2020 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not messy, professional, clean and efficient

Report a concern   October 31, 2020 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a great job and the carpets always look great when finished.
I had the same technician this time as the previous time and he was great. Remembered any issues from last time and made sure they didn't happen again.

Great Job!

Report a concern   October 31, 2020 — Rated 8 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have used zerorez for years. This time they did not use any kind of shoe covering. Have you changed your requirements?

Report a concern   October 31, 2020 — Rated 10 out of 10 by Daniel Develde Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional Technition. In and out in a few hours.

Report a concern   October 31, 2020 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is fabulous. Tech was super nice and I’m completely satisfied with service.

Report a concern   October 31, 2020 — Rated 10 out of 10 by Ryan Vice Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love it! Our carpets are so clean. They do such a great job. Having clean floors in a time like this is even more important to us.

Report a concern   October 31, 2020 — Rated 2 out of 10 by J.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were still stains in my daughter's room and each room smelled like moldy water for hours even the next day. No fresh smell or anything. I was not impressed with the results.

Report a concern   October 31, 2020 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   October 31, 2020 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and good service. Pricey though.

Report a concern   October 31, 2020 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets it clean great job

Report a concern   October 31, 2020 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, thorough service!

Report a concern   October 31, 2020 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliability.

Report a concern   October 31, 2020 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals, etc great service what’s not to like about that?!?

Report a concern   October 31, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are great

Report a concern   October 31, 2020 — Rated 1 out of 10 by T.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet in one of my rooms and hallway was not clean. I moved the twin bed today after letting the floor completely dry and it is still dirty. I would like someone to come back and clean it.

Report a concern   October 31, 2020 — Rated 10 out of 10 by D.C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellence. Friendly and knowledgeable about product. Great job. Well done!

Report a concern   October 30, 2020 — Rated 10 out of 10 by Bernadette Zabrouski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Colin was polite and personable. He was very thorough, and the carpet looks great now. I would recommend him without reservation.

Report a concern   October 30, 2020 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff that works hard!

Report a concern   October 30, 2020 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great staff, detail oriented and leaves little or no residue.

Report a concern   October 30, 2020 — Rated 0 out of 10 by P.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy did t take enough time to get the carpet as clean as it could have been. The guy that did it the last time I used Zerorez did a good job. He was in too big of a hurry. Last time for Zerorez

Plus he left it very wet. Last time was not that wet at all.

Report a concern   October 30, 2020 — Rated 10 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician explained the process thoroughly and was neat!

Report a concern   October 30, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good customer service and professional


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