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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the use of the light to reveal the pet stains. Also, Joe was very informative about what product should be used on my carpet to permanently get rid of those staiins.
Timely service. Great manners. Clean carpet
The service person was not at all cooperative.
Did not help us move any of the furniture or did not even move the comforters which were in closets. They got wet.
Also exercise bike cord they broke did not even tell us until we noticed.
Despite of all the these inconveniences they did not even do good job of cleaning.
I was v happy the first time i had your service in 2018 but this time it was disaster.
You all showed up early, called before you came, did an amazing job, stuck to the quote and didn't try to talk us into more expensive services. The carpets look and feel great. Jeremy and Jake were nice and very professional. You all are great.
Your technician did a wonderful job
Great guys! Carpet looks great again
Very communicative and professional representative who came to my home. Carpet looks great.
Great technicians. Carpets always look and feel clean. I like that there are not chemicals used.
They can't get all of stains out of carpets.
The carpet looks great and I really liked the person you sent out he did a fantastic job.
I also love that you don't use a lot of chemicals
Made an appointment with carpet cleaner. Waited for 2 hour and didnt show up. Amazing service.
Mario was the best. He was very informative and professional.
Technician was very knowledgeable and always willing to help.
Professional, efficient and effective.
Nice and professional staff. Timely. Careful with my belongings. Thorough cleaning. Thank you!
Stains are gone and the tech, Bobby, was very polite and did an excellent and thorough job!
Great service and technician was extremely helpful and knowledgeable.
Wonderful job!!
On time. Quick. Odorless. Perfectly clean.
The carpets look great! Your tech was very nice and professional.
Friendly Staff, Reasonable Price, Great Job getting stains up, Worked with me on some additional areas that needed treatment, easy to schedule, came on time, in and out quickly and carpets dried fairly quickly
Joseph was great, very professional.
Todd was an amazing guy and our carpets look new! Can’t believe some of the stains, even melted candy that came up out of my kids carpets.
Great service and no residue on my carpets.
the gentleman who cleaned my carpet was very curious and friendly. He also did a great job
Agent wasn’t able to clean the sofa
Tech did a decent job. Was rather quick though and instead of checking to see how clean the water was coming out of the carpet, he just ran the equipment over one time and was done. I had to ask him to turn unit on again and go back over room
Justin did a great job and kept us informed about the progress of the work and follow up required.
After a weekend issue with my dog needed immediate cleaning of carpet. I called at 7;30 in the morning was put on schedule by 10;00, Tyler was at my door by 8;30. Carpet was treated and cleaned looks perfect, so needless to say I was happy. Tyler was clean,polite, helpful since I am 83 and unable to move certain items, he removed items, replaced them on blocks......this is 3vrd time I’ve used zerorez and it’s the only option for carpet cleaning for my family.
Peggy weiss
The staff was courteous and communicated well. The carpets look great!