Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2021 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service visits are on time and the technician that I had last Friday was excellent.

Report a concern   April 27, 2021 — Rated 5 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cat urine smell was 20 times worse after getting the carpet cleaned and was still soaking wet 5 days after treatment

Report a concern   April 27, 2021 — Rated 10 out of 10 by Sandra Torok Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was punctual, thorough and asking me to double check his work was sufficient.
Thank you Zerorez.

Report a concern   April 26, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quck scheduling, friendly, competent, punctyal and agreeable technician.

Report a concern   April 26, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

less chemicals, less cleaner smell, efficient and quick work

Report a concern   April 26, 2021 — Rated 10 out of 10 by Emily Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We decided to get our carpets cleaned after our neighbors had good luck with Zerorez. It was easy to schedule our cleaning services online. Our tech, Joe, communicated with us the day of to let us know he was on his way. He was polite, worked quickly, and was very knowledgeable. He was personable and helped us figure out the best way to clean our car's interior and a special cotton rag rug. The carpets and car seat looked brand new after he left and there was a fresh (but not overpowering) scent when the cleaning was done. Highly recommend!

Report a concern   April 26, 2021 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good

Report a concern   April 26, 2021 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and very attentive. Floor and our loveseat look great!

Report a concern   April 26, 2021 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and prompt.

Report a concern   April 25, 2021 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great. Clayton did a terrific job. Clayton was very thorough and personable. We will definitely use Zerorez again.

Report a concern   April 25, 2021 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was amazing, Jacob came in and listened to what we needed. He went through all the options and what they would require along with the prices

Report a concern   April 25, 2021 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nicely done. The technician was great and the carpets are good and clean. I am excited to see the rugs.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Lisa Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very impressed with the professionalism and knowledge our Technician. I would recommend him to everyone!!!

Report a concern   April 25, 2021 — Rated 10 out of 10 by Robert Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Great technician!

Report a concern   April 25, 2021 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was awesome and worked fast and got done quickly.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Melissa Crosby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great clean with no chemicals and residue left behind

Report a concern   April 25, 2021 — Rated 10 out of 10 by Tiffany Flores Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet came out looking great and smelling so good!!! Not to mention how soft it feels to walk on it. The technician was thorough and very helpful in making sure I received the service I wanted.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Marla Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time. Very professional.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Gary Pearson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m a very picky homeowner & I want to tell you that I could not be happier with the cleaning service I received. The cleaning tech, Paul was the best, he’s courteous, polite, friendly, & knowledgeable. What more can you ask for. This is not the first time that I’ve used Zerorez. I know who to call the next time I need service. Thank you.

Report a concern   April 25, 2021 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was very nice and knowledgeable and honest. There were some areas where he said it may be hard to get clean because the carpet was damaged but he still did a very good job. Very happy with the service

Report a concern   April 25, 2021 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product works. Customer service is great. Everyone is very friendly and informative.

Report a concern   April 25, 2021 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez made good on their promise of excellent service! The team returned to our home to re do earlier work that had not been successful. The Zerorez team did not make us wait long for the re do and the final work yielded great results.

Report a concern   April 25, 2021 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job and professional technician!

Report a concern   April 25, 2021 — Rated 10 out of 10 by Lindsay Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service. Tech was very knowledgeable and friendly. Our carpets look amazing!

Report a concern   April 25, 2021 — Rated 5 out of 10 by C.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had our ducts cleaned and that went great but there was some damage to our home that needs to be repaired NOW and no one will call me back. I’m on the edge of putting this rating to a ZERO because of the complete lack of communication and the irresponsibility I am seeing. I HAVE A HOLE IN MY CEILING THAT SHOULD HAVE BEEN REPAIRED VERY SOON AFTER THE INCIDENT!!!! I can’t walk into my closet without the thought of the ceiling falling down on my head!!!!

Report a concern   April 25, 2021 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, kind team members over the phone and the technician. Great product. Removed the sticky feeling the last carpet cleaning company left behind, along with dirty dark look the sticky soap residue caused.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Paul Taylor Jr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was extremely professional and his work was very satisfactory.

Report a concern   April 24, 2021 — Rated 10 out of 10 by Miranda Heckler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, my carpets were like new after having them cleaned with your products.

Report a concern   April 24, 2021 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great! Work was exceptional! Highly recommend Zerorez!

Report a concern   April 24, 2021 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a good job. Good price too!


Privacy Policy