Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2021 — Rated 10 out of 10 by Jeff Gales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The kind technician

Report a concern   April 24, 2021 — Rated 10 out of 10 by Jennifer Stapelton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician, Joe knowledgable about the product and did a thorough cleaning on our carpets and sectional.

Report a concern   April 24, 2021 — Rated 0 out of 10 by D.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

As soon as the carpet dried, all the spots came back up.

Report a concern   April 24, 2021 — Rated 10 out of 10 by Nancy Duck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work, looks great and smells clean.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Stephanie Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was amazing. My carpet looks brand new and the technician was so kind and knowledgeable.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Michael Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional on time and polite did a great job!!

Report a concern   April 23, 2021 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and efficient.

Report a concern   April 23, 2021 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the "no soap/clean" process that Zerorez provides. I have used Zerorez numerous times and have always had great service. The technicians have been prompt (or early!), very friendly and professional. Their work has always been done carefully and to my satisfaction with follow-up guidance for drying, etc.

My only comment is that I waited extremely long when I called in to book the appt. I actually called in a couple times before I was able to hold long enough for a person. I could have booked online, but wanted to discuss pricing for various services. Perhaps more call center help?

Report a concern   April 23, 2021 — Rated 10 out of 10 by Scott Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was great! Wry nice and knowledgeable. Y’all have a good employee.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Deanna/ Jim Sico Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very pleasant. He did a great job. Been using your service a long time.

Report a concern   April 23, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has an outstanding appointment system with reminders, updates, and current status. They have their own patented equipment and products. Technician was very professional, informative and focused on all details. Very efficient, effective and expeditious, excellent service and excellent results.

Report a concern   April 23, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowing that there are no chemicals, and it still cleans well,

Report a concern   April 23, 2021 — Rated 10 out of 10 by Edna Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   April 23, 2021 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clayton was very helpful and polite.

Report a concern   April 23, 2021 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially liked the technician's experienced advice. It seemed like he really cared and was looking out for my best interests. And getting you guys out there was easy and fast!

Report a concern   April 23, 2021 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that did our service was excellent. Was polite, patient helpful and caring. Hope he is still working for your company next time we use you.

Report a concern   April 23, 2021 — Rated 10 out of 10 by E.M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar our technian was awesome the job he did was above the service we had before our carpets look beautiful Cesar is a great asset to zerorez

Report a concern   April 23, 2021 — Rated 9 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job and was very professional and friendly, but accidentally left a part to the vacuum in the front yard.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Judy Bronaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Another job well done! The service provider was courteous, explained everything and considerate!

Report a concern   April 23, 2021 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph is always a joy to work with. He’s very knowledgeable about the products and services.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Ken Dewitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best in the country!! Professional, clear on price, solid results every time! No other choice as far as our family is concerned. ZeroRez rocks.

Report a concern   April 23, 2021 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   April 22, 2021 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service.

Report a concern   April 22, 2021 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred and Alan did a great job! The carpets look good as new!

Report a concern   April 22, 2021 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are always fresh and clean. Technicians are very professional.

Report a concern   April 22, 2021 — Rated 6 out of 10 by C.P.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were disappointed that the high traffic areas were not able to be cleaned well. The tech did his best, but the formula used did not break the dirt down enough for it to be removed.
Maybe there is nothing that can be done aside of a good ole scrub brush by hand for those areas.
Still, it was disappointing, but not a deal breaker. Just our first experience. We would still tell others to use the service.

Report a concern   April 22, 2021 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and knowledgeable technician. Very satisfied

Report a concern   April 22, 2021 — Rated 10 out of 10 by M.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It left my carpet feeling clean and soft.

Report a concern   April 21, 2021 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fresh clean smell . Quick dry time.

Report a concern   April 21, 2021 — Rated 10 out of 10 by W.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have some of the best techs. They are very informative, polite and professional. Every time I have my carpet cleaned, it takes very little time to completely dry and it feel so soft. I recently had an area rug cleaned. I wanted to throw it away but my wife wanted it cleaned. So glad I did not throw it away. The tech came in and did a great job. Thanks for saving me some hard earned money...


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