Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83502 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast acting and exceptional service.

Report a concern   June 11, 2021 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional
Report a concern   June 11, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I emailed my survey to Zerorez and received a reply.
Report a concern   June 11, 2021 — Rated 10 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professuonalism
Report a concern   June 11, 2021 — Rated 10 out of 10 by Scott Paoli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional and thorough

Report a concern   June 11, 2021 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician!
Report a concern   June 11, 2021 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy did a superb job in cleaning the air ducts in our home. Very competent, very friendly, very fun to work with. I recommend him and the service he provides to everyone whose home has air ducts that can become allergen-producing 'factories' in one's own home.!
First name removed P. Last name removed
Report a concern   June 11, 2021 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job!

Report a concern   June 11, 2021 — Rated 10 out of 10 by Sharon Mayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great, the technician explained every thing to us and answered all our questions, Brandon K is a great guy.
Report a concern   June 11, 2021 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was clean and dried quickly and our technicians were very attentive and well trained.
Report a concern   June 11, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Use of natural, green products
Report a concern   June 11, 2021 — Rated 9 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Technician was super, and very friendly.

Report a concern   June 11, 2021 — Rated 10 out of 10 by Kelly Hughey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean!!!!
Report a concern   June 11, 2021 — Rated 5 out of 10 by S.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The couch came out good after second cleaning and tech was very good. I just don’t recommend services to people unless I am blown away with results and I just wasn’t.

Report a concern   June 11, 2021 — Rated 10 out of 10 by M.A.C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

previous good experience
Report a concern   June 10, 2021 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results for an old stain.
Very quick and easy.
Very nice professional young man did our service.
Report a concern   June 10, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is always clean and stays that way.
Report a concern   June 10, 2021 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgable technician. Job we'll done. Thank you.

Report a concern   June 10, 2021 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing for pet spots pricey and 3 spots still remain.....
Report a concern   June 10, 2021 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and punctual.
Report a concern   June 10, 2021 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & carpets were spotless!!
Report a concern   June 10, 2021 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job, good tech
Report a concern   June 10, 2021 — Rated 10 out of 10 by Y.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and services work great.
Report a concern   June 10, 2021 — Rated 10 out of 10 by Amber Grapevine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the fact that the carpet is cleaned with a cleaner that leaves zero residue.

Report a concern   June 10, 2021 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job!
Report a concern   June 10, 2021 — Rated 0 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charges and cleaning

Report a concern   June 10, 2021 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff were professional and did a great job cleaning our carpets.
Report a concern   June 10, 2021 — Rated 10 out of 10 by James Daquana Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love everything from the products and your Technician I came out Mr. Darwin very professional does a wonderful job and very polite and customer friendly
Report a concern   June 10, 2021 — Rated 10 out of 10 by Lisa Carman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really enjoyed working with Texas. He was knowledgeable and kind! I will request him next time!
Report a concern   June 10, 2021 — Rated 0 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Incomplete air duct cleaning service. Based upon the prices you charge for air duct cleaning, your techs should clean the air registers as well. The registers were filthy. Also I specifically told the sales person on the phone that I wanted the bronze service only and not to clean fan motors because my HVAC company does that under a service agreement I already have paid for. Your tech upsold that service to my wife while I was not a home (+$500).

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