Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83502 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 15, 2021 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did great!!!!

Report a concern   June 15, 2021 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have always had a great experience with Zerorez. The technician was kind and courteous and our carpets look great after spills from our kids.

Report a concern   June 15, 2021 — Rated 8 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cost to clean a rug was too high. Other than that, great service and I felt very comfortable with the service man and the product being used on our carpets.

Report a concern   June 15, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker was very personable and did a wonderful job. The carpets came very clean

Report a concern   June 15, 2021 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service!

Report a concern   June 15, 2021 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who came to clean our carpet was very kind and friendly. Carpet cleaning was done well.

Report a concern   June 15, 2021 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, quality people.

Report a concern   June 15, 2021 — Rated 10 out of 10 by John Seth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from beginning to end! Easy to book appointment online, technician showed up on time as scheduled. He was very friendly and did a quick but thorough job!! Got our carpets looking, feeling, and smelling brand new!! Thanks Zerorez!!

Report a concern   June 15, 2021 — Rated 10 out of 10 by T.D.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, capable service techs that make my carpet look like new.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Grace Nungesser Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was very efficient and friendly!
Will definitely recommend and use again!
😃

Report a concern   June 15, 2021 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very helpful, efficient and prompt. I thought the carpets looked great.

Report a concern   June 15, 2021 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job!

Report a concern   June 15, 2021 — Rated 10 out of 10 by Cindy Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was on time, professional and did a great job. I am always so pleased when we use Zerorez. The carpets are also so soft afterwards. Not so with other services we have tried in the past. I would highly recommend Zerorez.

Report a concern   June 15, 2021 — Rated 8 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Clean rug better

Report a concern   June 14, 2021 — Rated 10 out of 10 by Joyce Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd did a tremendous job. Carpet looked new. You guys should be happy to have him. He was very professional and gave top results.

Report a concern   June 14, 2021 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient

Report a concern   June 14, 2021 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and carpet more clean than ever. Thank you

Report a concern   June 14, 2021 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   June 14, 2021 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was amazing. Very knowledgeable and confident in his work. Definitely would request him in future references. Everything looks great!

Report a concern   June 14, 2021 — Rated 4 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After drying, still had stains. Some of the stains I understand could not be removed completely but in several other areas the stains were still visable. My own carpet cleaner does a better job.

Report a concern   June 14, 2021 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Your employee worked very hard and spent about an 1 1/2 hrs on a specific spot making sure everything was up. I would definitely recommend.

Report a concern   June 14, 2021 — Rated 10 out of 10 by Marsha' Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and service was great! I recommend Zerorez to everyone I know.

Report a concern   June 14, 2021 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very kind, friendly and professional service from the service tech that came out. Cleaned my area rug beautifully! Thank you would always recommend Zerorez.

Report a concern   June 14, 2021 — Rated 0 out of 10 by M.E.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Todd was very nice and very professional, but after the cleaning my carpet is all uneven. There are bumps and ridges looking like speed bumps across the room. I am trying to sell the house, the rooms are empty, so it is very apparent. I had to postpone the photos of the house and postpone the listing date to have someone come in and smooth out the carpet. Todd told me that I would have to get the carpet stretched and your company did not specialize in that. I have used many different carpet cleaning companies and I have never had anything like this happen before. The carpet was perfectly flat before the cleaning.

Report a concern   June 14, 2021 — Rated 10 out of 10 by Becca Beckham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is the best carpet cleaning company in the business. Excellent cleaning process, does not attract dirt, no soap etc. I have used Zerorez for years.

Report a concern   June 14, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional and great job

Report a concern   June 14, 2021 — Rated 3 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had a love seat cleaned your tech put a hole in it and left the carpet in front of it sopping wet. Took 4 big towels to sop up the water and a fan for 24 hr. Tech played with his phone until i moved into the room he was working in then he went back to work. There was no need for my brand new carped to have been wet. I have only lived in this house 2 months. Such a bad experience

Report a concern   June 14, 2021 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are extremely satisfied with your service. Your technician was very pleasant and professional. Thank you

Report a concern   June 14, 2021 — Rated 10 out of 10 by Joel Crenshew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast professional amazing work on my carpets

Report a concern   June 14, 2021 — Rated 10 out of 10 by Avei Devine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always very thorough cleaning, and products do not make me itch...or burn my feet and legs like some other carpet cleaning companies products have done in the past. Technicians are very friendly, yet very professional. They always explain what they are going to do as well.


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