What our clients think of us!

Zerorez once again did a great job with getting my carpets clean and fresh. There was one small area I noticed after the technician had left and the very next day after reaching out the same technician came out and took care of the issue, even going above and beyond my original request. Great people and great service!

Carmen was professional and extremely helpful! I would be happy to have her back for my next service!

Our technician arrived on time, and I appreciated the phone call prior to his arrival. There was absolutely no pressure to add extra services or products, and.... my carpet looks great!

Customer Service was great, carpet is very clean!

The technician was very polite and provided good information on what we needed to treat stains etc.

Czeasar came out and did a great job. He was very professional.

The technician was very knowledgeable, very friendly, and on time.

Jacob, the technician who cleaned the carpet was wonderful! He was patient as I asked several questions, was efficient and did a fantastic job on the carpet!

Excellent customer service. Carpets look great!

Easy to schedule and easy process upon arrival.

I like the communication with your customer service. Professional, courteous and open. Your service tech, John, was also professional, courteous and did a great job. My carpet feels so soft and looks new. I like the "no chemicals" approach. It worked very well on the stains and smell from pet accidents, much better than any other company I've tried. I highly recommend your products and services and will call you again next time the need arises.

Service was great!

They did a great job

Were very professional and job was done well.

Your cleaning process did a superb job on my carpet -- got out residue from ill pets in addition to the usual wear and dirt. The end result was better than I had hoped for. And your technician was friendly and informative. I won't hesitate to call you again.

I was promised a call 30 minutes prior. It did not happen. I was out walking my dog and my husband was trying to get his car out when the driver pulled into the driveway. I always seem to fall for the upsells. Bad me I guess. Your associate was efficient and very professional. He had done a great job. My carpets were in dire need of cleaning.

I had a much better experience this time with your company. He was friendly and knowledgeable. Thank you for sending out someone with manners and kindness.

I like the promptness and education given by your representative.

On time arrival, great service, friendly people, and leaves my carpets clean and fresh for a fair price.

At the present time I have off white carpet in most of the rooms of my home. i can always
depend on Zerorez to get my carpet sparking clean. The tech sent to clean is always
polite and does a great job.

Never got my free filter advertised with the package I purchased. They use my filter. Other than that the guys were great and very helpful.

The technician sprayed something white all over our carpet. It dried and was really crunchy and very visible. I called and complained so he came back 2 days later with his manager and tried to fix it. They got most of it, but had to come back a THIRD TIME to finish the clean up. There was white stuff on the furniture and bed skirt.

I would like a full refund or a free carpet cleaning for the future.

You're powered water does a good job cleaning and Darwin was a very good worker with a good attitude and good work ethic.

The gents who were here to service my home did an excellent job. They were courteous, thorough and very efficient, professional and friendly. They are an asset to your company. Thank You!

Great service. On time and went right to work. carpet looks great and has no lingering smells like previous carpet cleaning companies.

Randy came when he was scheduled and did a great job for us. I would highly recommend Zerorez to family and friends.

Love it.

We have already spoken of this but I will say again. I called in 4 different times and texted several times to get my first appointment. Your tech was wonderful and did a great job.

You were advertising 3rooms for $99.00. I have one bedroom with wall to wall and one living room that has a synthetic Area Rug. The area rug is only 2 months old and the carpeting 2 years old.

The tech looked at the carpet and said it did not require additional treatment.

AFTER HE WAS FINISHED HE TOLD ME THE BILL CAME TO OVER $500. I was very shocked He then explained that the area rug was a separate price from the special $99. Even though I only had the one room. Very POOR business practice.

Fast and you don’t use soap .. Your technicians are very friendly and reliable and informative

I had carpet and tile cleaned on 6/22/21. The technician did a good job and was very courteous. However, Wednesday morning I noticed the carpet in master closet had not been cleaned even tho I had requested that be done The other two closets had been cleaned. When I called your office, Beatrice told me the soonest anyone could come out to finish the job would be Friday. Since I will be out of town on Friday, I was trying to get things in order before I left. There are 2 company policies I did not like. Asking for a tip and requiring homeowner to pay before leaving the house during the cleaning. That meant I had to sign that I had done a walk thru before the job had even started. I wonder how those policies would look on facebook? I do regret that I did not do a walk thru. However, I am 80 years old and did not want to take a chance on slipping on the wet tile.
I have already contacted the businessman who recommended your company and suggested he not give any more referrals. I know I certainly won't. Seems your company does not care about pleasing current customers. You must be so busy that you don't require my business anymore.