Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83501 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2021 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way the carpet feels and smells after being cleaned!

You’re people always do a great job!!!!

Report a concern   June 24, 2021 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, on time , and service was beyond my expectations. Service technician was very friendly & knowledgeable.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Elizabeth Mocek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew that cleaned our HAVC duct and return air system were very professional nice to have clean air coming through the system again.

Report a concern   June 24, 2021 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan was a great service technician.
He was able to get the carpet on the stairs looking great and the tile better than new.

Report a concern   June 24, 2021 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Communication from the tech.

Report a concern   June 24, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My hardwood floors look great. Paul did an excellent job.

Report a concern   June 23, 2021 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleanliness of the rugs after you’re finished.

The technician yesterday put a lot of effort into getting into the corners and doing a excellent job. It was late and he did not finish until around 8 o’clock but he worked very hard and try to do the things we ask

Gene

Report a concern   June 23, 2021 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked beautiful and the technician was very pleasant and courteous. He was right on time and worked hard to make the carpet look nice which It did.
I also appreciated the fact that he wore a mask and shoe protectors. I appreciated the fact that he was very careful not to damage my baseboards which had just been painted.

Report a concern   June 23, 2021 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with my cleaner. He was on time and did an excellent job on my carpets. I would recommend Zerorez to any homeowner.

NP

Report a concern   June 23, 2021 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan and his partner did a very thorough job.

Report a concern   June 23, 2021 — Rated 10 out of 10 by Wanda Oden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was an excellent decision. Jacob was kind, respectful, and knowledgeable. He was efficient, and really did a good job in all rooms of my house. I will certainly recommend Zerorez (and Jacob) to family, friends, and neighbors. Thank you.

Report a concern   June 23, 2021 — Rated 10 out of 10 by S.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was informative, efficient and polite.

Report a concern   June 23, 2021 — Rated 10 out of 10 by Craig Booth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient , and great service.

Report a concern   June 23, 2021 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was awesome. He was meticulous about the really dirty spots and completed the job to our great satisfaction.

Report a concern   June 23, 2021 — Rated 1 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

False advertising! Carpets did not get cleaned! Very expensive!!’

Report a concern   June 23, 2021 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The whole process was very easy. Scheduling, follow-up calls two days before the cleaning and 30 minutes before the Tech arrived. The Tech did a good job cleaning my carpets and tile. I will use Zerorez again.

Report a concern   June 23, 2021 — Rated 10 out of 10 by Y.F.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely impressed with the results, also communication was top notch and service was on time. The checkout process was easy and signing up was equally so, love that everything is digital!

Report a concern   June 23, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were knowledgeable, polite, and they came at the time that was indicated.

Report a concern   June 23, 2021 — Rated 7 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our service person was good and worked hard; however, she arrive at the end of the time window and did not finish until 11 pm. Our job really needed two service technicians.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Jenny Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Walker is a very professional technician. He has been to my house before and if I were his employer I would put him in a sales position. Great personality and very impressive. Zerorez never disappoints.

Jenny Price

Report a concern   June 22, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technitions
Clean carpets

Report a concern   June 22, 2021 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism and super job of making the carpets look and feel new again!

Report a concern   June 22, 2021 — Rated 7 out of 10 by J.K.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Arrive closer to predicted time, tech should wear booties; he tracked tennis shoe footprints on our laminate hall way, our tech smelled bad…sour. He was very overweight and sweating profusely…those two things (and maybe not wearing fresh clothing each day?) are no doubt responsible for the offensive smell.

Report a concern   June 22, 2021 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was very thorough.

Report a concern   June 22, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen were Profesional, knowledgable and extremely efficient. They did a fantastic job.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Cynthia Erickson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy to book appt online.
Professional staff.
Good value.
Super-clean results!

Report a concern   June 22, 2021 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Covered all my needs and seemed to work well, so far.

Report a concern   June 22, 2021 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob did an amazing job. Quick and efficient.

Report a concern   June 22, 2021 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and such professional cleaning individuals!

Report a concern   June 22, 2021 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the people who come to clean the carpet. There isn’t an odor when the carpet has been cleaned. It dries in a little while. The carpet is not stiff


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