Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83851 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 23, 2021 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. We'll mannered technician.

Report a concern   August 22, 2021 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service provider was on time, extremely courteous, and did a great job!!

Report a concern   August 22, 2021 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your services many times and are always satisified.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Johnetta Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great awesome!!!!!!

Report a concern   August 22, 2021 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and affordable service. Results are better than expected.

Report a concern   August 22, 2021 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, simple and effective!

Report a concern   August 22, 2021 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet Tech was great and did what he said he was going to do gor me. I will use Zerorez in the future..

Report a concern   August 22, 2021 — Rated 10 out of 10 by Shawn East Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service. Fast, thorough and very professional.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Gabriel Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks amazing. Definitely will be using your service again.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Libby Engledow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love Zerorez! Won't use anyone else for my carpets.
Had some very bad stains that I was afraid wouldn't come out.
Mario got all the stains and my carpet looks great!
Their pricing is great also.
They are just the best.
Libby

Report a concern   August 22, 2021 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rolando was very attentive to his work.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Piper Sanders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario did a great job!! He got all of the stains out of our carpet and it looks great!! Thanks!!

Report a concern   August 22, 2021 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved it. I wish I could have done my bedroom but I couldn’t move my bed by myself. Boooo

Report a concern   August 22, 2021 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very polite and efficient. The carpet and rug was very clean and there was no harsh smells of chemicals.

Report a concern   August 22, 2021 — Rated 10 out of 10 by L.L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are always very happy with the carpet cleaning, although I think there was too much spray on the carpet this time. It is usually very soft after drying. This happened about 2 years ago . It was worse then. You did come back and fix it. I'm still not sure if I should call.

Report a concern   August 22, 2021 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and thorough

Report a concern   August 22, 2021 — Rated 10 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service people

Report a concern   August 22, 2021 — Rated 5 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This is the second time I have had to ask for a re-do!!! I specifically told the lady I wanted someone good with upholstery when I made the appointment since I was previously disappointed with my sofa cleaning. The technician kept telling me my sofa was old and the fabric was worn so it wouldn't clean properly etc. etc. I was not happy after he left but let it dry overnight before taking a picture of the worst areas! So when I talked to the epresentative, I SPECIFICALLY SAID I DID NOT WANT THE SAME TECHNICIAN TO COME OUT yet Guess who showed up at my door AND without the supervisor that would be coming with him??? That does not say much about Zeroez customer service and customer satisfaction!!!!! I mentioned the fact if I had an old blouse or dress that was soiled or worn yet needed cleaning, the washer would clean it regardless of the age, FABRIC CLEANS REGARDLESS OF THE AGE OF THE FABRIC!!!

He then told me he had a better cleaning solution this time. SO WHY DIDN'T HE HAVE THE BETTER CLEANING SOLUTION THE FIRST TIME????? I have always used Zeroez for cleaning my sofa, my carpet and my oriental rug but I'm planning to re-think my options the next time around since Zeroez does not listen to customers or their personal requests!

Report a concern   August 22, 2021 — Rated 10 out of 10 by Latoya Bullard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Education piece and results

Report a concern   August 22, 2021 — Rated 10 out of 10 by Linda Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marcus came and was very knowledgeable about the products and worked real hard on my pet stained carpets.

Report a concern   August 22, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service rep and job done were both excellent. Carpet looked great and I will use your service again. I have already told friends and relatives about your service and recommended they use it next time they need their carpet cleaned.

Report a concern   August 22, 2021 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional, knowledgeable and personable.

Report a concern   August 22, 2021 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, no chemicals!

Report a concern   August 22, 2021 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your service a few times. The guys who have come to clean the rugs are always professional and do a great job laying out the options and of course cleaning.

Report a concern   August 22, 2021 — Rated 8 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   August 22, 2021 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy and his partner did a great job on our carpets and furniture! The house was so clean when they left!!

Report a concern   August 22, 2021 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that no residue is left behind, and that essentially, all you are using is water.

Report a concern   August 22, 2021 — Rated 9 out of 10 by Michael Vitale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a major issue with the first technician that came out and did the carpet cleaning.
However, Paul T. came out the next day and made it right. It was frustrating to have to go through this but the fact that they came out so quickly to make it right and did make it it right was reassuring.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Elizabeth Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time friendly techs that work hard

Report a concern   August 22, 2021 — Rated 9 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech. Was on time very polite and did an excellent job. I'm so excited to see the carpet looking so good. I don't mind lying on the floor now. Thank you very much.


Privacy Policy