What our clients think of us!

This is the 2nd or 3rd time I've used you in my home and we've used you a few times in my father's home. My biggest issue is that you draw me in with a great 3 room "special." IN fact, I only needed two rooms done but you insisted on 3 for the special so I found another room to do. And then you upsell with super expensive "spot remover." The man who came said it would have to be 2 gallons at $75 each which is more than the whole special. I said I believed he could do it with 1 gallon and wanted to see him make it work. In the end 1 gallon was plenty. The stain was removed. He admitted it was enough. So I was going to be upsold for an additional $75 I didn't need. I don't like being taken advantage of. This will actually make me reluctant to use you again.

Also, I told them when they let me know the time range they would be here that I HAD to leave at 3 to pick up my daughter from school. I confirmed this again when I was called with the reminder of time. When the technician got here, he didn't know anything about it and seemed put out by this.

The work in the end, was great and the carpet looks wonderful.

Efficient, smelled great and helped me sanitize

My tech James did a wonderful job & I think your machinery is also Great.

I love how clean the house feels after having the rugs cleaned.

Cesar was on time for our appointment which I appreciate. He did a really good job and the carpet looks wonderful. All but one of the stains came out. We were told it probably wouldn't because of the component and age of the stain but the process did seem to fade it a little.

Zerorez is very good at cleaning your carpet and tile. Make sure you ask for a very experienced tech so you get the best results.

On time. Great job. Friendly techs. Decent pricing.

I love everything about Zero Rez. I like their method of carpet cleaning, their prices. We had the best technician.. I would highly recommend them to anyone.

Consistent

Ease of scheduling, professional, knowledgeable technician.

We were shocked that our work-room carpet could look as if it were new again!
The Wilsons

While your technician was great, the actual service was disappointing. I spent $1,500 to have 3 bedrooms, a hallway, a rug, 2 tile areas, and a sectional cleaned. While they were cleaned, I can see only a slight difference in the cleanliness of any of the surfaces. I will try another service in the future.

Very professional as usual and very polite .Always does a good job

It was great! Tech was patient and did very good work! Weeks have passed and our carpet still looks great! Thank you!

Great job

Noe was very friendly and professional. He did a great job. Thank you!

Professional & effective.

Professional, friendly, and gets the carpet clean.

Our technician, Mario, was excellent! He was very thorough and did an outstanding job. Because of him, we will definitely use Zerorez again.

Great service & love the powered water! My carpets look so good!

The service technician was very professional and knowledgeable about our air duct system as well as related products to enhance our environment.

Very friendly and knowledgeable technician. He was punctual and did a great job! Very happy with the results!

Slow down & do a better job.

Send out receipt to customer in a timely manner.

Keep helping those in need and unable to help their self

It isn truly clean and new looking. Ahmad was our technician and he was timely and helpful and did an excellent job!

I had to mop where water spilled by hoses.

Very prompt service, very professional service technician.

clean carpets friendly tech

great job

This is the second time I've used Zerorez and I must say, the customer service I received from Javier was exceptional. He was courteous, friendly and professional. He cleaned my carpets thoroughly leaving my home smelling fresh and clean. I am very satisfied with the result. I will definitely be using Zerorez in the future!