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based on 83498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing, they did a great job!
Thank you
Work has not been completed as promised. Seth said theyd call to reschedule a comeback. I missed their call, when I called back they said they had no idea of what I was talking about!
Very friendly associate who came to clean and the job done was fantastic.
The technician was extremely helpful, professional, and knowledgable.
Carpets were not soaking wet, tech was professional
Company is very serious about customer service. Highly recommend this company.
I like how well your products work. My carpets have never been cleaner.
Tech was super nice and did a great job!
Our service tech was great! She was very helpful and very thorough. I highly recommend her!
My technician was fantastic. He wore a mask and shoe covers, and he gave my carpets and couch new life.
Keyon was very prompt, friendly, courteous, and respectful. He was very knowledgeable and did a great job!
Timely, reasonable price, and thorough! Evan and Burt both did a great job!
Great technician - very well-versed in his trade and excellent customer service.
Very thorough and affordable. Treated MANY pet stains effectively. The house smelled so fresh when they were finished.
Consistent service from all your technicians, please.
He did a wonderful job, cleaning my carpets & upholstery.
The two guys who worked on my carpet were very clean, hard working and focused on removing stains. I would thoroughly recommend them.
Carpet was cleaned professionally, and great service. Would highly recommend Zerorez.
Marcus was prompt, courteous and did an amazing job with our carpet.
The Technicians were knowledgeable and provided great service, very personable and just excellent people. Will absolutely hire again
The process works well with cleaning our carpet. The technician was really great! He was helpful, efficient and did a great job!
Great job
I loved the deep clean 🧼 of my carpets the tech took his time and also made sure I asked for the proper pet treatments for my carpets. They feel fluffy and soft again! No residue like my own carpet shampooer was leaving. They are the only company I will use or trust
John was deceptive.
I’ve been using Zerorez for 2-3 years.
I seem to have gotten a rotten apple this time.
John told me I had some rust stains under a recliner and said it would not come out without that rust remover. I noticed he hadn’t even tried to steam clean it out. I insisted that he hit it with the steam first and it came off even with him applying the steam very lightly. I told him to hit it again harder and it all came off! He wanted $20 for that deceptive act of his. I did not tip him. I would have given him that $20. Really pathetic. Had I not been there I’m sure my elderly parents would have fallen prey to his deception. Not sure if I’ll use you again.
It’s quite amazing how things look so clean! I have older dogs and cleaning my carpets was always a challenge until I tried your services! I really like Fabian who has been our tecnition twice now. Very kind and works hard. Thank you for making my birthday soecial😃
No chemicals.
Technician was great. Friendly, not pushy, and very patient with my son’s million questions.
Carpets looked great after cleaning. Professional service tech.
Great customer service and fast service
The carpet cleaning visit went very well. Carmen was so nice to explain everything to me. I will be calling Zerorez next time I need carpets cleaned.