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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician worked quickly and thoroughly. The carpet dried over night and looks terrific. I will recommend Zerorez to my friends.
ZeroRez always does a great job! Dexter was very professional and explained everything and did a great job!
The carpeting looks great and the technician was very professional.
easy to book and knowledgeable technicians. also easier on the environment and pets
Friendly crew and thorough cleaning
I like my clean carpets and fast service.
Personable technician, responded to questions appropriately, neat, accommodating.
My carpet always looks like new after one of your polite, professional techs cleans our carpet.
My carpets look great. My service tech Alberto G. did a fantastic job, he made suggestions to help keep my carpets looking new. Thank you Zerorez I will continue to use your services.
I am very happy with my clean carpet and the technician who did it. arrived on time and was very efficient and explained everything I needed to know.
The tech was very polite, on time, knowledgeable, and did a great job on our tile and grout and resealing all of it.
On time, professional
Jacob did a fantastic job! Professional & wore his booties! Communicated and upfront.
We were scheduled for air duct cleaning and complimentary dryer vent cleaning. Our duct construction did not allow for the cleaning and we were denied the dryer vent cleaning due to this unforeseen circumstance. This seems unfair and poor customer service given the fact we paid $125 for the technicians to be here.
I am so glad we called ZeroRez to have our carpets cleaned. We’ve had our carpets “professionally” cleaned before, but it was nothing like this. They have gained a customer for life with our family. Highly recommend!!
Always friendly and efficient!
From the start there was a great degree of trying to renege the deal. This is included that is not, I have to use this chemical and that chemical and it is $35/room more. The tech was not polite wanted to get paid prior to service rendered. He argued over forty five minutes and the actual work took thirty minutes. There was a key box that he need to put the key in and he did not lock the front door. Overall I was not satisfied and felt the closets was not clean and the actual rooms still had the depressions from the furniture. Don't use zeroz you can simply vacuum. I should have checked their reviews.
Great customer service & follow up on concerns.
We appreciate the prompt response to our request for an estimate and then to come out on time after we made the appointment.
The work was virtually non stop until finished.
I didn't find anything to complain about.
Well done!
Great customer service
The service was timely, professional, and the work performed was exceptional.
loved having the carpets cleaned. I thought they seemed pretty wet after techs left but it was ok.
The technicians are friendly and professional, and my carpets smell and feel luxurious after the cleaning! The service is quick and scheduling is quite easy.
Most recent tech did an amazing job. I would definitely recommend him. If possible, I will request him in the future.
Always gets the worst stains out, carpet looks brand new. Technicians are always professional and courteous. Great prices!!
Arrived on time and finished in a timely matter. Everything looks wonderful.
Evan was right on time, did a great job, and was very friendly.
Nothing else I need to say.
PD from Denton,TX
Timely, professional and overall great job
Paul was very nice and polite and did an Awesome job♥️