- Phone: (214) 372-5326
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based on 83844 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fred The company’s Representative, took excellent care of our carpet and explained in detail, how to get the best care of our carpets and how often to clean them.
He worked and lifted spot that was caused by rubber bottoms from musical instruments and some furniture.
We are totally satisfied with Fred and Zerorez!
Very professional! I was able to schedule quickly. I will recommend Zerorez to others. Thank you!
Kind technicians that do a great job cleaning my carpet.
Super professional and no weird carpet residue. Just nice fresh and clean.
Mario was the best he new his job and completed it expertly
No harsh chemicals. Very deep clean. No leftovers for mildew to grow under carpet. Professional service people.
There is no smell other than clean! Carpets are very soft.
No chemical smell.
Carpet is soft when it dries- not stiff.
I had a problem with my arrival time assignment. You worked with me to adjust that time.
Friendly technician.
Very clean carpet
I've used your service a few times before and my carpet was never this dry feeling, like it wasn't cleaned good. The tech said that because the carpet was a year old that it might not clean good. I used your service in a ten-year-old trailer and it felt better than this one.
The man who dud the work was great!
Communication was great, our technician Fabian was great.
Quick and clean service.
Zero rez does a great job!
Booking online is a bit misleading. There were items that my technician told me that were not stated in the online pricing that made my price go up. I think a phone call should be made to the customer to go over any extra details so that the customer knows they should quote things differently possibly.
My technician was great and I'm very happy with my service regardless of the above!
The man who came explained the services clearly. He was professional. No residue and this is the first company I have hired that I was very happy with the results.
Always dependable and techs do a good job and fast.
The gentlemen that came to my house to actually do the cleaning was kind, professional, and helpful.
BUT, the man that scheduled my cleaning was, rude, un willing to help and NOT PROFESSIONAL AT ALL. HE identified himself as Arron.
I had a great service tech and i am very satisfied with the outcome.
Thank you for the terrific service
Great job and thorough.
Javier was great! Professional and got the job done well. Very pleased with the end result.
Working with Zerorez is super easy! The technician was prompt and professional. He was knowledgeable and thorough. He was able to remove 2 large, set in stains- we were thrilled! I am very sensitive to chemicals so I was so happy to find a company like Zerorez! We have also used them to clean out our air ducts and were very pleased. Highly recommend- Thanks Zerorez!
Te technician we had was fantastic! He took his time and was very thorough. I would definitely recommend them.
No chemicals. Leaves the area with a fresh cleaned smell. Products are of a very high quality.
Knowledgable person that cleaned the carpets and provided some tips and information. Prompt and on time.
Hello Zerorez,
The technicians were wonderful and very professional, keeping me informed the whole time. Despite this, I am not very pleased with the results. At first I was thrilled with them. The large, dark area I was concerned about went away using the Flash service; however, it came back within a day. I feel kind of cheated with this, thinking it was better. Also, and maybe this is normal, there is a residue-like feel when walking on the carpet barefoot. Furthermore, one of our living rooms smells like urine? It did not have this odor the day of servicing after they finished, but it did come up since then and is highly bothersome. I'm going to try steam cleaning the carpet again myself w/ our at home cleaner, but am considering just replacing that living room carpet. I am just disappointed at having spent $600 for a service I am not satisfied with. Would not recommend to others.
Thank You,
Name removed
Phone number removed
They do a great job on my rugs and have for years! The young men who come to do the carpets are always very professional.
More accurate quotes. Service and technician was great.
Improve price clarity. I was charged extra for my large owner's bedroom even though the ZeroRev promotion was for 3 rooms get 1 free.
Technician was thorough and personable.