Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84155 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2011 — Rated 8 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Would like to have a quote ahead of time
Report a concern   January 25, 2011 — Rated 6 out of 10 by A.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am a long time customer. I used your company at my old home and my current home has never been cleaned by anyone else but your company and I have owned it for over 4 years now. However, the blue cord you use always leaves a blue mark on my walls. I can't get it off without painting over it. I am currently in the process of selling my house. I have been painting my walls for weeks. I believe the technician did everything he was supposed to do to protect my walls by putting up bumpers and tying the cords to my staircase, but I still saw the blue marks in at least 2 places. I like the fact that you do not use chemicals to clean the carpet, but I would not recommend you to anyone until you stopped using the blue cords.
Also, I have been getting the stain protection on my carpets each time you are here to clean them. I have you all come and clean different sections of my home every 6 months or so. The last couple of times you have been here there have been some stains that just won't come out. This is dissappointing to me since I thought I had paid extra so that the stains would come out upon the next cleaning.
Report a concern   January 25, 2011 — Rated 10 out of 10 by T.A.K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its Green technology
Report a concern   January 25, 2011 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thourough...timely and it feels really clean!
Report a concern   January 25, 2011 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick response
Report a concern   January 25, 2011 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm amazed how Zerorez is able to clean my carpets. The black that gets on carpet from dirty air which shows up underneath doors and on baseboards comes up easily with Zerorez. Other companies have not been able to get it out even with special attention to these areas. The service men are very professional & careful when working around furniture. I'm sold on Zerorez!
Report a concern   January 25, 2011 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks great and your employees are wonderful.
Report a concern   January 25, 2011 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge and being on time!
Report a concern   January 24, 2011 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's the only carpet cleaner for me! The only product that doesn't look dirty again a week later!! AND... the carpets were dry in about an hour. Other places I'v tried stayed wet for a full day!
Report a concern   January 24, 2011 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors look amazing, and Terrell was very knowledgable and personal.
Report a concern   January 24, 2011 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and friendly tech service.
Report a concern   January 24, 2011 — Rated 10 out of 10 by G.J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and Carpets look good when your through.
Report a concern   January 24, 2011 — Rated 10 out of 10 by S.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the results of the cleaning and sealing of three tiled areas in our home. The results were amazing. Edgar, the Zero Rez, technician did an excellent job in the actual work and in communicating what he was doing. We found him professional, polite and knowlegeable.
Report a concern   January 24, 2011 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you do not use chemicals that draw dirt after shampooing. Everytime we have used zerorez the zerorez representative goes out of his way to make sure we are satisfied.
Report a concern   January 24, 2011 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning ever. DC takes pride in his job and is great to work with.
Report a concern   January 24, 2011 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very professional and seemed to be truly concerned with what we were wanting to accomplish.
Report a concern   January 24, 2011 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very pleasant tech, Great results !!
Report a concern   January 24, 2011 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

promptness, courteous, friendly, technician was neat and helpful. carpeting looked as fresh and clean and promised in advertisements.
Report a concern   January 23, 2011 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service man was terrific and he did clean the carpet thoroughly.
Report a concern   January 23, 2011 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is chemical free. Tyree is professional, timely, and doess an excellent job. He explains the process clearly and focuses on customer service. My 10-year old carpets look new.
Report a concern   January 23, 2011 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The outstanding technicians....they are always super....professional, well mannered and very knoweledgeable! The non-chemical products used to clean the carpets.
Report a concern   January 23, 2011 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet looks after they clean it, now if they could just get out some of the stains it would be perfect.
Report a concern   January 23, 2011 — Rated 9 out of 10 by D.A.C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick and drys so fast
Report a concern   January 23, 2011 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets come out very clean & service person was very professional [ Joe Martin ]
i will always request him
Report a concern   January 23, 2011 — Rated 9 out of 10 by M.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the environmentally-friendly products and the professional, friendly technicians.
Report a concern   January 23, 2011 — Rated 10 out of 10 by L.T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that Zerorez uses no chemicals and is safe for my family and pets and their work is guaranteed! They got out some stains in my Master Bedroom that I was told by other carpet cleaning companies that it just wouldn't come out and Zerorez took the stains out the first time we ever used them! We love Zerorez and will continue to use them from this point on.
Report a concern   January 23, 2011 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Actually, I liked your service technician the best. What a great guy.
Report a concern   January 23, 2011 — Rated 10 out of 10 by M.A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet cleaning
Report a concern   January 23, 2011 — Rated 9 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the work,the personnel and professionalism....i am a repeat customer and raving fan!
Report a concern   January 22, 2011 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

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