Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 12, 2011 — Rated 0 out of 10 by R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I didn't see any improvement in my carpets. There were a couple stains i didn't expect to get out but i would think general dirt and a coke stain would come out. I also got the pet enzyme treatment in two rooms. Still smell the same. I am having to enzyme treat and steam myself anyway.
Not satisfied at all. After hearing about the 'wonderful' job i would get from the jodi dean show for over a year. I'm disappointed i even tried.

Report a concern   April 12, 2011 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green isvgood.

Report a concern   April 12, 2011 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they just do a great job.

Report a concern   April 12, 2011 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, attention to detail, and the best of all, a clean carpet!

Report a concern   April 12, 2011 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys did a GREAT job and the person that came out to do the work was VERY professional.
I've already recommended you to several of my friends..
Thank you...

Report a concern   April 12, 2011 — Rated 10 out of 10 by V.A.T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals and the steam kills germs

Report a concern   April 12, 2011 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   April 12, 2011 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Some of the stains in the carpet are coming back - the ones that the technicians specifically said would be gone because they were caused by soap/cleaner residue.

Report a concern   April 11, 2011 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet looks almost brand new...it is berber and have had for over 10 yrs...I couldn't believe how good it looks...we had dalworth out once and could hardly tell a difference....Joe our technician was very professional and personable...will definitely use you again!
From a very happy customer!

Report a concern   April 11, 2011 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

absolutely AMAZED at Zerorez getting out spots I thought for sure would require replacing the carpet. Also TYRELL is an outstanding employee and young man.

Report a concern   April 11, 2011 — Rated 10 out of 10 by I.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of the staff and the very outstanding service provided.

Report a concern   April 11, 2011 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great!

I love the products because they are chemical free and did a great job getting all the pet stains out.

Report a concern   April 11, 2011 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician is prompt, completes the job everytime I have them come out! I have used several of the services --carpet cleaning, tile and grout cleaning and cleaning area rugs! Great job every time!

Report a concern   April 11, 2011 — Rated 8 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The traffic areas didnt come out as clean as they did before. Also the carpet seemed wetter this time around after being cleaned. Other than that it was fine.

Report a concern   April 11, 2011 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe.

Report a concern   April 11, 2011 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean smelling. Extremely courteous and professional technician. Carpet looks good.

Report a concern   April 11, 2011 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's "green".

Report a concern   April 11, 2011 — Rated 10 out of 10 by A.A.R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ya are a GREAT Company and I will not use any other Carpet Cleaning Company ever . Keep up the GREAT WORK>

Report a concern   April 11, 2011 — Rated 9 out of 10 by M.B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellant. Joe Martin was prompt, fast and effient.

Report a concern   April 11, 2011 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very timely. Courtesy reminder call and E-mail before the service. Technicians are polite and considerate, always explaining things clearly.

Report a concern   April 11, 2011 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

jamal was very courteous and did a wonderful job on my carpets. he is also very knowledgeable about his job.

Report a concern   April 11, 2011 — Rated 9 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rugs were super clean and the tech Brad was great.

Report a concern   April 11, 2011 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way the carpets look after they are cleaned.
very little water left on the carpets.
the tech was very professional, he listen to my needs/wants.

Report a concern   April 11, 2011 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, the technician was very helpful, friendly and patient with all our questions. He did a great job and should be rewarded.

Report a concern   April 11, 2011 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was clean and fluffy. We have three dogs, 1,2 & 14 years old, so we were very eager to have help with the carpets. We also had the vents cleaned which has already helped with my Mom's COPD. The Tech was unable to clean the stone on the front entryway as well as he would have liked, so there was no charge. Mom appreciated the Tech's courtesy. Thanks, Zerorez

Report a concern   April 10, 2011 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that chemicals are not used and it's amazing that altering water molecules and the ph gets the cleaning done! My carpet and tile grout looks brand new! I feel like I got new carpet and tile installed that it looks that great! The service men are very knowledgeable and did a great job!

Report a concern   April 10, 2011 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals in water; therefore, no sticky residue.

Report a concern   April 10, 2011 — Rated 7 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

You sent one person to do 9 rooms, including one oversized room, 2 hallways, and stairs. one room was heavily soiled so he pulled up the carpet and pad, and cleaned the concrete. He was here for over 8 hours. Your employee called for help around hour 2 when he was still working on the one room.

Report a concern   April 10, 2011 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the rus looked after cleaning.

Report a concern   April 10, 2011 — Rated 9 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

smells good


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