What our clients think of us!

Representative was very knowledgable and friendly, not to mention he did an awesome job on our carpet.

Everything looked very clean with no chemical residue to attract more dirt.

carpet is soft, smells cleans and is clean. technicians were on time, professional, friendly. Unlike others they actually listened to my carpet issues and recommended solutions and add-on products.

The carpet is clean. I ordered your service with very high expectations and you met them. All stains have been removed and the carpet looks fresh and new. The technician was very professional and courteous. You folks are doing things right!

It was my understanding that we were to have 3 rooms cleaned for the price quoted. Only two were cleaned. The carpets did not come as clean as anticipated - several spots that we had hand-cleaned prior to your cleaning were still visibly cleaner than the surrounding carpet. They were done in less than an hour - sounds good, but I don't think enough time was spent making sure the carpet was clean. I understand speed is important to the cleaners, but my priority was clean carpet.

This was my first time to use Zerorez. The men were very professional & went far beyond to explain the process. My carpet looks brand new as it is over 5 years old. I had some spots that kept resurfacing for several years & they guaranteed that would not happen again - for that I am very pleased. I would defintely recommend Zerorez to my friends.

The rug cleaning is amazing!! I completely trust the men that do the work. This is a great business!!!

I never imagined my carpets could look like new. Mike was able to get paint spots up in one of the rooms and did a fantastic job with some other tough stains. The service was friendly and effecient. My parents were so impressed they booked an appointment for the same week.

Terrell and Nick were top notch.

courteous technician, very thorough carpet cleaning process, and fast dry time!

Timely, good service that is professional and efficient... and it does what ads say.

The fact that harmful chemicals are not used,
the professionalism shown by the service man.
My carpet looks great!

I trusted the technician. He was courteous and professional. He explained the Zerorez cleaning process and went above and beyond my expectations. Zerorez is everything Jody Dean advertises on KLUV. Thank you Jody Dean for letting the KLUV listeners know about Zerorez.

There are still some areas that do not look clean. The last time I used your company the technician really seemed to work hard on my high traffic areas. My carpet had looked great and stayed clean looking for a long time. The guys that came this visit were very nice but I feel they were somewhat in a hurry since it was their last appoinent of the day. Also I think the one that actually cleaned the carpet was being trained. When I questioned about the high traffic areas I was told there wasn't anything to be done. They never treated those areas or work very hard on them. it has been 4 days and my carpet has spots that don't look any better.

No harsh chemicals, carpets are clean and smell is gone!

The technician, Terry, was incredible. It has been a long time since I have seen someone in the service industry who took as much pride in his work as Terry does. The carpets look beautiful.

Profession and people who give you the best service and do not offer more then what is basically needed for your carpets.

The feel of the carpet after cleaning.

Always great professional service and on this trip I had wanted air duct cleaning but your representative told me the air ducts didn't need cleaning - WOW a service person who "unsells" - what a refreshing idea and just makes me continue to be a RAVING FAN.

Thank you.

I had a last minute cleaning request for my technician and he was great!

Technicians are always polite and friendly. You were able to remove a stain that was in a very visible place, in fact so bad that I probably would have replaced the carpet in that room had it not come out. I'm a believer in Zerorez!!!

Got the carpet clean!

really LOVE the way my carpets look afterwards. I am a repeat customer, and will use you again. Fast & professional!

We love the thoroughness of the carpet cleaning process. No more was done than what was explained. We had several urine stains the Keith (our Zerorez serviceman)and he walked us through the house showing us each stain, explaining the process thoroughly as he went along. We would definitely recommend zero rez! Our stains on the stairs are gone, our carpets are free of urine stains (worth the extra $$) and would definitely recommend. I intentionally waited a week to fill out the survery to see if the stains would return on the urine smells. WE ARE VERY PLEASED!
First name removed from Mansfield

There was no left over smell, and my carpets looked new again they had that stand up look when they were new.

Overall the service was very good and the carpets look great. In the past when I have had my carpets cleaned with other companies everything looked great at first but it seemed like the carpets got dingy very quickly. I want to give it some time to make sure the carpets don't get that dingy look right away. So far so good with the carpets still looking great. I guess my only disappointment was that I had to specifically ask that the sofas get moved and cleaned under. When I spoike with the lady while making my appointment she had told me that sofas would be moved. My assumption was that furniture would be moved without me having to ask but that was a mistake on my part. After some hesitation, the sofas were moved and cleaned under but like I said there was some debate on that issue. Also no attempt was made to move the dining room table over slightly and I just didn't have the energy to keep asking for furniture to be moved. I had thought it was part of the service that other than very heavy furniture such as dressers, book shelves, etc other furniture would be moved and cleaned under not cleaned "around"... With that being said Edgar was pleasant and professional and gave me some advice on keeping my carpets clean in the future. He arrived on-time and ready to work which I appreciated. Overall a good job but next time I will specify up front what furniture I want moved and "cleaned under"....

Not disappointed...just ambivalent. It was ok.

My service technician was very courteous and friendly, would definitely request him in the future. The carpet is always clean and fresh!

I'm very happy with the product & with the technician, Seth, he was very friendly and thorough, he got after it right when he got there, my carpet looked brand new by the time he was done..
I will definately recommend Zerorez to family & friends.
Thanks Jodi Dean for talking about Zerorez on KLUV, that why I contacted Zerorez.

Very good job, no chemical smell and the technician
Was very quick and efficient. The only way to clean carpets.