What our clients think of us!

That you actually get the dirt up and out, the carpets are really clean and they dried very quickly

the serviceman who serviced us was very polite, and I think he worked very hard to make sure our carpets were as clean as possible. I was a little disappointed that your minimum charge to come to Kaufman county was almost twice as much as the special you advertised on the radio, which is what motivated me to call you to begin with. Also, I was disappointed to learn that the basic cleaning does not get out pet urine, and so the extra charge per room to use the spray that removes the urine was $60 per room. All in all, we paid much more than I was expecting to pay, and I hope that the extra money was worth it. Only time will tell.

I thought the carpet originally looked awesome but the tech did have to come back to treat 2 spots that appeared after it dried.

Our carpets are very clean and fresh. They gave me a time, the service technician called in advance on their way, arrived when he said he would, did their job and was gone.

Great specials. Great service.

Be on time. Call if problems arise to let the customer know that you have not forgotten them when you don't make the "time window".

we spent 998.00 for the cleaning service and some of the carpet stains have returned. we would like to see a return visit for customer satisfaction. thank you, Name removed. phone# Phone number removed

No residue left behind.

I was going to replace my carpet but decided to give Zerorez a try first. The carpets look amazing and the pile stands up like it was new!

The "green" aspect of the products.

Field techs and office personnel do not seem to communicate. You need better customer service, not voice mails. This is the second time I have used Zerorez, and while the product is good, the lack of available customer service is unacceptable. I don't want to spend any more time dealing with Zerorez - it's too time-consuming.

Your process really works! The carpet looks great!

Made promises that pet stains would not come back and they look just like they did before you came.

The carpet was nearly dry before the tech left.

Apt scheduling is poor, Zerorez used to do a better job at it.

I loved the thoroughness of the cleaning process and the technician kept my husband informed of everything he was doing.

the company did an ok job, but not spectatular, the rug that was taken for odor removal, did not seem to be a lot different than when it was sent. I know that was not a guarentee,
One room still had a spot on it that I thought could be removed.

u don't use chemicals and the carpet comes out CLEAN every time.

I have never seen carpet as clean as this when you do your process! It's Amazing!

that it's really clean when leave, the service people are vey professional

I like the friendly, helpful way Seth conducts himself while he's doing the work - he has ideas, recommendations and gives me information so I'll understand what he's talking about. Good guy!

live up to their advertising

Quality and Service combined

The most amazing cleaning process I have ever seen, and Brad was an absolute professional. I'll always use Zerorez.

On time, friendly, asked questions, explained process, did a great job. I also had the air ducts cleaned. Rob had to do it from the attic and it had to have been 120 degrees up there. He did it with a smile.

I felt safe having my 2 year old on the house while getting the carpets cleaned!

Give more accurate estimates online. We were shocked when our bill was $130.00 MORE than the online estimate which was completed accurately!

the approach to cleaning without all the grunge left in the carpet AND the very quick service schedule.

Your method of cleaning gets out the worst of dirt and the carpet stays clean for so much longer then other methods.

the men