Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2011 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's the only carpet cleaner for me! The only product that doesn't look dirty again a week later!! AND... the carpets were dry in about an hour. Other places I'v tried stayed wet for a full day!

Report a concern   January 24, 2011 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors look amazing, and Terrell was very knowledgable and personal.

Report a concern   January 24, 2011 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and friendly tech service.

Report a concern   January 24, 2011 — Rated 10 out of 10 by G.J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and Carpets look good when your through.

Report a concern   January 24, 2011 — Rated 10 out of 10 by S.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the results of the cleaning and sealing of three tiled areas in our home. The results were amazing. Edgar, the Zero Rez, technician did an excellent job in the actual work and in communicating what he was doing. We found him professional, polite and knowlegeable.

Report a concern   January 24, 2011 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you do not use chemicals that draw dirt after shampooing. Everytime we have used zerorez the zerorez representative goes out of his way to make sure we are satisfied.

Report a concern   January 24, 2011 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning ever. DC takes pride in his job and is great to work with.

Report a concern   January 24, 2011 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very professional and seemed to be truly concerned with what we were wanting to accomplish.

Report a concern   January 24, 2011 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very pleasant tech, Great results !!

Report a concern   January 24, 2011 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

promptness, courteous, friendly, technician was neat and helpful. carpeting looked as fresh and clean and promised in advertisements.

Report a concern   January 23, 2011 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service man was terrific and he did clean the carpet thoroughly.

Report a concern   January 23, 2011 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is chemical free. Tyree is professional, timely, and doess an excellent job. He explains the process clearly and focuses on customer service. My 10-year old carpets look new.

Report a concern   January 23, 2011 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The outstanding technicians....they are always super....professional, well mannered and very knoweledgeable! The non-chemical products used to clean the carpets.

Report a concern   January 23, 2011 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet looks after they clean it, now if they could just get out some of the stains it would be perfect.

Report a concern   January 23, 2011 — Rated 9 out of 10 by D.A.C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick and drys so fast

Report a concern   January 23, 2011 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets come out very clean & service person was very professional [ Joe Martin ]
i will always request him

Report a concern   January 23, 2011 — Rated 9 out of 10 by M.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the environmentally-friendly products and the professional, friendly technicians.

Report a concern   January 23, 2011 — Rated 10 out of 10 by L.T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that Zerorez uses no chemicals and is safe for my family and pets and their work is guaranteed! They got out some stains in my Master Bedroom that I was told by other carpet cleaning companies that it just wouldn't come out and Zerorez took the stains out the first time we ever used them! We love Zerorez and will continue to use them from this point on.

Report a concern   January 23, 2011 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Actually, I liked your service technician the best. What a great guy.

Report a concern   January 23, 2011 — Rated 10 out of 10 by M.A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet cleaning

Report a concern   January 23, 2011 — Rated 9 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the work,the personnel and professionalism....i am a repeat customer and raving fan!

Report a concern   January 22, 2011 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

Report a concern   January 22, 2011 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They got black ink out of my carpet and it took them very little time. The black ink had been tracked by my dogs all over the bedroom. The carpet looks like new.

Report a concern   January 22, 2011 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is clean! Lasted 9 months this last time. Felt it worthy of a repeat treatment this time around. Thanks, Zerorez!

Report a concern   January 22, 2011 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CLEANS WELL AND NO RESIDUE.....

Report a concern   January 22, 2011 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyree Coleman made my 13 year old carpet look new again!!!
Great service!!!!!!!

Report a concern   January 21, 2011 — Rated 7 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was very unimpressed with the customer service people when I called. I was put on hold for a considerable amount of time, then transferred to another person who put me on hold again. These were not difficult questions I was asking. Just everyday information. Then, they gave the technician the wrong address and he ended up near Mansfield which was 20 minutes away from my house. This delayed his arrival. The service from the technician who came to my house was very good, however, which was the redeeming quality.

Report a concern   January 21, 2011 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time, very courteous, professional.

Report a concern   January 21, 2011 — Rated 0 out of 10 by B.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid $427 for 3 rooms and 3 closets. The carpet looks like it was vacuumed with a regular household vacuum cleaner. I have already called and discussed this issue ... I am glad that Zerorez is going back a second time to fix the job. If the carpet is cleaned the right way the second time, I will be happy to recommend your services to friends.

Report a concern   January 21, 2011 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, knowledgeable, curtious and the cleaning is amazing!! Highly recommend to everyone!!!

Loyal customer forever!!!!


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