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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The floors look amazing, and Terrell was very knowledgable and personal.
Prompt and friendly tech service.
Good job and Carpets look good when your through.
We are very pleased with the results of the cleaning and sealing of three tiled areas in our home. The results were amazing. Edgar, the Zero Rez, technician did an excellent job in the actual work and in communicating what he was doing. We found him professional, polite and knowlegeable.
I like that you do not use chemicals that draw dirt after shampooing. Everytime we have used zerorez the zerorez representative goes out of his way to make sure we are satisfied.
Best cleaning ever. DC takes pride in his job and is great to work with.
The technicians were very professional and seemed to be truly concerned with what we were wanting to accomplish.
On time, very pleasant tech, Great results !!
promptness, courteous, friendly, technician was neat and helpful. carpeting looked as fresh and clean and promised in advertisements.
Service man was terrific and he did clean the carpet thoroughly.
The service is chemical free. Tyree is professional, timely, and doess an excellent job. He explains the process clearly and focuses on customer service. My 10-year old carpets look new.
The outstanding technicians....they are always super....professional, well mannered and very knoweledgeable! The non-chemical products used to clean the carpets.
I like the way my carpet looks after they clean it, now if they could just get out some of the stains it would be perfect.
Very quick and drys so fast
carpets come out very clean & service person was very professional [ Joe Martin ]
i will always request him
I like the environmentally-friendly products and the professional, friendly technicians.
I love the fact that Zerorez uses no chemicals and is safe for my family and pets and their work is guaranteed! They got out some stains in my Master Bedroom that I was told by other carpet cleaning companies that it just wouldn't come out and Zerorez took the stains out the first time we ever used them! We love Zerorez and will continue to use them from this point on.
Actually, I liked your service technician the best. What a great guy.
the carpet cleaning
The quality of the work,the personnel and professionalism....i am a repeat customer and raving fan!
It works
They got black ink out of my carpet and it took them very little time. The black ink had been tracked by my dogs all over the bedroom. The carpet looks like new.
Carpet is clean! Lasted 9 months this last time. Felt it worthy of a repeat treatment this time around. Thanks, Zerorez!
CLEANS WELL AND NO RESIDUE.....
Tyree Coleman made my 13 year old carpet look new again!!!
Great service!!!!!!!
I was very unimpressed with the customer service people when I called. I was put on hold for a considerable amount of time, then transferred to another person who put me on hold again. These were not difficult questions I was asking. Just everyday information. Then, they gave the technician the wrong address and he ended up near Mansfield which was 20 minutes away from my house. This delayed his arrival. The service from the technician who came to my house was very good, however, which was the redeeming quality.
Always on time, very courteous, professional.
I paid $427 for 3 rooms and 3 closets. The carpet looks like it was vacuumed with a regular household vacuum cleaner. I have already called and discussed this issue ... I am glad that Zerorez is going back a second time to fix the job. If the carpet is cleaned the right way the second time, I will be happy to recommend your services to friends.
Very professional, knowledgeable, curtious and the cleaning is amazing!! Highly recommend to everyone!!!
Loyal customer forever!!!!
It's the only carpet cleaner for me! The only product that doesn't look dirty again a week later!! AND... the carpets were dry in about an hour. Other places I'v tried stayed wet for a full day!