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based on 83400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you advertise how good the product is yet you can not get out some dog pee without a very exspensive pre treatment you should tell us what you cant clean before we book the appointment your quote was 245.00 turned into 900.00 than 500.00 and we had another company come and do a great job for 295.00
My carpets look great and Joe our Tech did a very good job. I appreciated his attention to detail. Thanks again for the fantastic service and for making my carpets look like new!!
I enjoyed the courteous and pleasant nature of our service technician who explained everything in detail and over delivered.
Cleaning was good but the "pet" service was much higher than I expected
Very polite and very professional. Confirmation via email and telephone, appreciated. Email of final invoice was a nice touch
My carpets always come out clean & looking new, even though the carpet is 14 years old.
Terrell is the bomb diggity! impeccable service and outstanding results!
carpets came out clean, soft and fresh. I didn't think much could resurrect the carpets which I detested so much, I had planned at pulling up. I now enjoy them again.
Wonderful products and great service.
We had some appointment confusion
Children friendly. No harsh chemicals & left over reside feeling on my carpets
Your man was here on time, did a great job and I am very happy
NO REZ! NOREZ! Dries quickly.
Courtesy, great outcome!
Keith, our technician, was so wonderful! He was friendly, knowledgeable and did an excellent job! We'd love to have him as our tech again!
the friendlyness off your employee. The time fram was very good. Everything was put back in place.
Your technician, Anthony. I have not seen our ruggs yet as they have not been delivered.
Name removed
Nick Gibson was one of the best technicians I've ever worked with. He initially asked what my concerns were, provided a few options and then completed the work in our home exactly as discussed. He was polite, knowledgeable, and worked diligently to provide a thorough cleaning of seven rooms and four chairs. I will definitely recommend zerorez to my family and friends!
Products are healthier than most, the gentlemen that performed the cleaning were very polite, professional and knowledgeable
THE QUALITY OF SERVICE WAS EXCEPTIONAL !! WILL DEIINITLEY HAVE YOU COME AGAIN !
Your people are professional and do an excellent job of cleaning the carpet. Unfortunately, this is the second time your truck has leaked motor oil, transmission fluid and another substance on my driveway. the first time I was able to clean it. This time, my driveway is stained which makes me less than happy.
Non chemical cleaners actually works!!!
Great Job All spots removed
You get the job done!!
efficient friendly professional/ respectful technician got right to work/answered any and all questions. When finished with each area asked me to look and be sure I was satisfied!! best carpet cleaning results ever.
the processed water and non-chemical cleaning system is great.
Well.. first two times I was sold on ZEROREZ. That time I had no major stains in the carpet. This time I had a stain from FRS; a sports drink. It has a ton of yellow food coloring. I thought, no problem ZEROREZ is the one.. Nope, did not come out.. it is even worse. At first when the carpet was wet it looked OK. When it dried up.. oh boy, diferent story. It is now brown stain and I think I need to replace the carpet. I still believe in zerorez, but, your claims are no longer valid. Sorry,
Name removed
5088 Lakeshore Blvd
The Colony Tx, 75056
prompt and quality work
We loved that you restored the beauty to our carpet and kitchen tile.
Zerorez really works and in a good, odor-free, chemical-free manner. The technicians are knowledgeable, efficient and friendly.